Key Account Manager

Company Description
**Who we are?**

JDE Peet’s is the world's leading pure-play coffee and tea company, with local roots dating back to 1753, and is headquartered in the Netherlands. We unleash the possibilities of coffee and tea in more than 100 countries with a portfolio of over 50 brands, including L’OR, Peet’s, Jacobs, Senseo, Tassimo, Douwe Egberts, OldTown, Super, Pickwick and Moccona.

**What’s it like to work at JDE Peet’s?**

We are people united by the power and possibility of tea and coffee. At JDE Peet’s, we thrive on the freedom to pursue opportunities, provoking new ideas to make an impact at scale. Our ambition is simple - JDE Peet's: unleashing the possibilities of coffee and tea.

We bring action to our intentions, following through on what was agreed, always pushing things forward. We offer our people a range of learning and development programmes to support their personal growth. We’ve worked hard to build an open, collaborative environment where you can approach anyone and be heard.

At JDE Peet's, we believe it’s amazing what can happen over a cup of coffee or tea. We also believe that a diverse and inclusive culture enables us to serve every coffee and tea lover in the best possible way. No matter who you are, where you come from, how you live your life, or how you enjoy your coffee or tea, you can fulfil your ambitions and contribute to our success.

When you grow, we grow, and coffee & tea grows.

**Job Description**:
**Job Purpose**
- The open function is the role of Key Account Manager for a non top 3 customer and wholesalers
- The Key Account Manager develops and delivers a Win-Win customer strategy and customer business plan though the best integration of the Jacobs Douwe Egberts strategy, the customer strategy and the hot beverages strategy. With the aim to grow the business of the customer and achieve our growth, business and profit targets
- This role reports directly to the National Account Manager.

**Your** main responsibilities**
- The Key Account Manager is the point-of-contact between the client and JDE, managing & establishing good relationship with the customer: know the customer, network, negotiate and close the deal
- Close the deal with the customers by negotiating trade terms, trade funding and growth initiatives according to the JDE strategy on the hot beverage category
- Deal implementation and constant evaluation to further improve, adapt and take corrective actions were necessary.
- Develop and deliver the CBP (customer business plan) and work out a joint customer business plan
- Achieve the prescribed targets (market share, assortment share, shelf share, financial targets, operational excellence)
- Develop and execute optimal promotional programs based on the national marketing & sales plans; manage promotional investments
- Work in close collaboration with the Category/Customer Development Specialists and the shopper activation managers for the category input and the banner/channel plan
- Manage the customer P&L
- Provide clear objectives and deliverables for the field team
- Provide customer and banner understanding on the hot beverage category to the entire business.

**Qualifications**:

- Master Degree or equivalent by experience
- Track record in FMCG as commercial (Key) Account Manager, with valid experience with central buying service
- Experience with Field sales or in (trade) marketing is a plus
- A good knowledge of mass-market and customers is needed
- Solid leadership skills and excels in planning and organization
- Dutch, French and English speaking
- Excellent communication and relational skills
- Analytical and understanding for business processes and operational context; critical analyzing commercial processes and setting priorities
- Personality: strong interpersonal and empathy skills, independent and self-disciplined, self-motivating person, stress resistant, performance driven, accurate, entrepreneurial spirit, autonomous, prioritizing
- Excellent negotiation and influencing skills; persuasiveness
- Excellent oral and written communication skills

Additional Information