Business Ops Intern

**Why join Thynk?**:
Founded by a team of experienced SaaS founders and hospitality executives, Thynk is on a mission to revolutionize the 2T$ hospitality industry and become a new vertical SaaS giant, following the footsteps of Veeva and nCino. Our ambition is fuelled by a fantastic product built on top of the Salesforce platform and a spot on time to market.

We just raised a 13M$ Series A from high-profile VCs (NY+EU) to scale our operations and expand to the US. Your role is key at our stage to make sure we scale the right way, it is an opportunity to have a big impact on the company.

Our customers are all over the world and so are we, with team members from 21 nationalities, based on 3 continents and 6 time zones - building a strong common culture while respecting the individual constraints of everyone in our remote-first environment.

By joining the Thynk Family, you will recognise yourself in our values:

- **People-first** - Every day, our team focuses on our customers, their problems and how we can help them think differently about innovation.
- **Listening is Learning** - We focus on understanding the problem because that is where the real value is - the technology is just the vehicle to deliver change.
- **Agile Thinking** - We think outside the box and disrupt the status quo by rethinking technology's role in solving problems in hospitality.

**About the role**:
Fresh from our Series A, we are on a mission to revolutionize the 2T$ hospitality industry and to become a new vertical SaaS giant.

Especially, you will be working closely with our Chief of Staff on supporting our revenue-generating teams and building out a well-oiled business operations machine

Our organization is fully remote and international (English is our first language).

**‍ As our Business Ops Intern at Thynk, you will**:
Your missions will be split in 3 main areas:
**Data Analysis and Reporting**
- Assist in analyzing and interpreting data related to sales, customer success and finance
- Manage end-to-end data management, ensuring integrity and accuracy
- Prepare regular reports and dashboards to provide insights into key performance metrics for the Executive Team (on Gsheets, Salesforce and Power BI)

**Sales support**
- Assist & own our Salesforce processes and data, ensuring our single source of truth across functions
- Become the go-to data person to bridge communication between teams
- Support internal key projects (sales bonus automatizations, complex sales, etc)

**Process Optimization**
- Improve pre and post-sales processes
- Cross-train with team members and provide input for process improvements
- Contribute to the development, documentation and training of our standardized operating procedures on our Notion page

**About you**:
**_You will be a great fit if :_**
- _You come from a top Business or Engineering school_
- _You have a first experience in Data / Operations / strategy / CRM, ideally in a Start-up_
- _You are analytical, a fast learner, and show a strong business acumen, project management skills, and organizational abilities_
- _You are proficient in Google Sheets / Excel_
- _You thrive in building systems, solving problems and designing reportings & processes_
- _You are a good communicator and you enjoy finding common ground within an organization_
- _You are curious and can think outside the box in order to connect with people and provide the best recommendations_
- _You speak English perfectly_

**_ Bonus point if you have :_**
- _You speak another european language (e.g : French)_
- _You have already worked on SalesForce_

**What you can expect**:
We will provide the best IT equipment of your choice (Apple or Windows)

We are remote-first : As a fully remote team of repeat entrepreneurs, we value communication, teamwork, and transparency above all.

Global-first : You will join an international team with 15 nationalities on 3 continents : we organize monthly meetings and yearly events to gather all the team together. English is our first language.

We are people-first : We care about our people (team members, clients, and partners), we value work-life balance, and consider any request to achieve fullfillment at work

**Our hiring process**:

- Introduction call with Lou - People & Talent Manager
- 1-hour interview with Ramez - Chief of Staff
- 1 Xls Test to perform
- 1-hour interview with Anne-Gaelle - CFO