Events Trainee

**Job Number** 24084026

**Job Category** Management Development Programs/Interns

**Location** Sheraton Brussels Airport Hotel, Brussels National Airport, Brussels, Brussel, Belgium VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you
- ll be better prepared to pursue opportunities post graduation. Here
- s to exploring, kickstarting your dream career, and joining us on your journey

Convention Planner Internship POSITION PURPOSE

The purpose of this position is to act as liaison between the meeting planner and all operating departments to ensure a high standard of organization and guest service throughout all convention and banquet meeting areas. This position should anticipate and act upon all clients needs. Demonstrate high energy levels & provide consistently high levels of customer service, in accordance with Sheraton European Standards & Programs.

MAIN DUTIES AND RESPONSIBILITIES
- Accurate and timely delivery of orders to guests
- Active problem solving approach
- Close working relationship with interlinked departments
- Effectively managing workload (multi-tasking / time management)
- Liaise with sales and events teams on any corporate or group issues and action as required, maintaining communication internally.
- Maintain and adhere to billing policies and procedures
- Maintain effective and appropriate liaison with clients whilst on property.
- Maintain positive teamwork at all times
- Making reservations, transport arrangements etc to key accounts
- Manage cultural needs and expectations of guests
- Perfect knowledge of Sheraton Brand initiatives and standards
- Preparing daily to-do list, making note of all group contacts, meeting rooms and start times
- Project a pleasant and positive and professional image to all contacts at all time
- Reviewing BEO and reconfirming scheduled breaks / other activities, making adjustments where needed
- Review all relevant written communications (Function Sheets, Function Report) and verifies accuracy of room sets.
- Taking care of meeting professionals during their entire on-site experience, facilitating last minute changes and issues with operational departments
- Telephone standards to be adhered to at all times
- Understanding and effectively managing needs and expectations of different groups utilizing hotel
- Up selling and identification of additional revenue opportunities

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**SKILLS AND ABILITIES**
- Knowledge of room set up standards
- Knowledge of Event details
- Knowledge & Skills of available Business Centre Services
- Knowledge of F&B Outlets and Banquet Menus
- Responds appropriately to guest needs during hours of operation
- Displays comprehensive computer skills
- Knowledge of competitor products
- Understanding of Opera
- Flexibility & variable work schedule
- Assisting the operational departments and ensuring a flawless event customer experience

**BENEFITS**

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The Sheraton Brussels Airport Hotel offers you the opportunity to join the Marriott group and to immerse yourself in its values, which are open to the whole world, in order to develop an international professional career.

During your internship period, you will be entitled to:

- An allowance of 750€ /month (overseas students) and 350€ /month (Belgian students)
- 5 pieces of clothes to clean/week
- Meals during working hours
- Transportation from the hotel to the residence in Belgium

Marriott International is the world
- s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

marriotthotelinternship
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experienc