Customer Experience Officer
il y a 1 jour
Tracking customer experiences across online channels and customer journey touchpoints
- Identifying customer needs and taking proactive steps to maintain positive experiences
- Managing customer subscriptions and follow-up of rejected supply request
- Analyzing customer feedback on service ranges as well as preparing reports
- Collaborating with customer service sales, operations, IT, marketing,...
- Documenting processes, logging technical issues and preparing study case that will be perform by you for our customer service teams
- Contributing to dunning & collecting process
- Keeping informed of industry trends and new crm technologies
- Bringing to new life ideas and personal initiatives
- Answer complaints
- Extensive experience with gathering and interpretating customer experience information
- Suberb communication, collaboration and problem
- solving skills
- Great organizational and time management abilities
- Being able to work on two different locations ( 1 day in Liège and 1 day in Leuven)
- At least 2-3 years of experience as customer care advisor
- Good knowledge of Dutch and English
- You have excellent analytical and creative skills
- Competitive salary
- Meal vouchers
- After a positive evaluation, you get a permanent contract
-
Customer Services Officer
il y a 3 jours
Leuven, Belgique Talentus Temps pleinDe** HR-experten** van **Talentus** brengen jou in contact met je toekomstige werkgever. Deze gepassioneerde specialisten werken voor middelgrote Belgische ondernemingen. Zij maken er hun missie van om** jouw talent** te laten openbloeien in een job die je als gegoten zit. **Functie**: Als **Customer Services Officer** krijg je heel wat...
-
Easi Experience Officer
il y a 1 jour
Leuven, Belgique EASI SA Temps plein**Job description**: As a member of the **Easi Experience team**, you play an essential role in the planning, coordination and execution of **various events**. This in addition to your responsibility for graphic design (a.o. Canva), social media, internal communication, employer branding and corporate social responsibility (CSR) in Flanders. Your dynamic,...
-
Customer Experience Representative HORECA
il y a 2 semaines
Leuven, Belgique AB InBev Temps pleinSeniority Level: Entry level Talent Customer Experience Representative Horeca Wil jij werken bij ’s werelds grootste brouwer en hét aanspreekpunt zijn voor onze horecaklanten? Als Customer Experience Representative Horeca beheer je je eigen klantenportfolio en werk je nauw samen met de accountmanager in het veld. Samen zorg je voor de beste service en...
-
Customer Care Agent
il y a 2 semaines
Leuven, Belgique Terumo Europe Temps pleinAt Terumo, we enhance lifesaving medical technologies for the benefit of society. Are you eager to contribute to people's health and patients' wellbeing? We'll challenge you to become a master in your field of expertise. You can invest your talents in balance with your personal aspirations - live and work in harmony. Built on our Japanese origins; we are...
-
Customer Care Agent
il y a 2 semaines
Leuven, Belgique Terumo Europe Temps pleinAt Terumo, we enhance lifesaving medical technologies for the benefit of society. Are you eager to contribute to people's health and patients' wellbeing? We'll challenge you to become a master in your field of expertise. You can invest your talents in balance with your personal aspirations - live and work in harmony. Built on our Japanese origins; we are...
-
Accounting Officer
il y a 1 jour
Leuven, Belgique EASI SA Temps plein**Job description**: As a **Junior Accounting Officer**, you will work with our own accounting software **Adfinity** **for all aspects of **Easi's general and analytical accounting**. You will have a **varied job** and be able to **continuously evolve**. Your work will strengthen our team and take it to the next level. And if you like this work, you might...
-
Customer Service and Logistics Assistant
il y a 1 jour
Leuven, Belgique GC Europe Temps plein**GC Corporation** was founded in 1921 in Japan and has developed itself into one of the most prominent companies in the development, production and distribution of a very wide range of dental products. Since 1972 GC Europe NV, our European Head Office is located at the Researchpark Haasrode in Leuven, Belgium. GC Europe NV supports and leads our different...
-
HR People Experience Intern
il y a 1 jour
Leuven, Belgique Terumo Europe Temps pleinAt Terumo, we enhance lifesaving medical technologies for the benefit of society. Are you eager to contribute to people's health and patients' wellbeing? We'll challenge you to become a master in your field of expertise. You can invest your talents in balance with your personal aspirations - live and work in harmony. Built on our Japanese origins; we are...
-
Office Manager
il y a 2 semaines
Leuven, Belgique Datadobi Temps plein-Location: Leuven, Belgium Responsibilities Include: **Office Management** - Organizing company events - Assisting the marketing department for EMEA and APJ marketing events - Coordinating the organization of quarterly and annual sales/operations meetings - Ensuring office efficiency and managing contact with all building-related suppliers (landlord,...
-
Accounting Officer
il y a 4 semaines
Leuven, Belgique Solis Talents Temps pleinFor this multinational company currently in the process of opening a new distribution center in Belgium, we are looking for an experienced accountant to join a small 4-people team. In this position, you will work hand in hand with the finance department at the company's HQ in Asia, as well as with the local finance manager. Along with daily accounting, you...