CRM 365 Ce Technical Architect
il y a 1 jour
The essence of the role
In a concrete way
The role
As a Dynamics 365 Customer Engagement Technical Architect, you will:
- Design and implement the technical architecture for Dynamics 365 Customer Engagement solutions, following the best practices and standards
- Review the technical deliverables of the development team and provide feedback and guidance
- Troubleshoot and resolve any technical issues or challenges that arise during the project lifecycle
- Document the technical design and architecture, as well as any changes or enhancements
- Mentor and/or coach the junior developers and architects on the team
- Support our customers in meeting their goals and performing their digital transformation
**Profile**:
- A passion for software innovation and a customer obsession
- Analytical skills to understand complex business problems and provide effective solutions
- Consulting experience in delivering CRM projects for various industries and domains
- Technology expertise in the Dynamics 365 Customer Engagement domain, including configuration, customization, security, performance, and deployment
- Related technology skills such as.NET C# for plugins, Power Platform or Dataverse for low-code development, Azure Logic Apps or Power Automate for workflows, and Azure DevOps or GitHub for source control and CI/CD
- Good communication skills to interact with customers, stakeholders, and team members
- Ownership of the overall technical solution and relations with customer stakeholders
The Team
The CRM team carries out Customer Relations projects around the Microsoft Dynamics 356 Customer Engagement solution focused on Sales, Marketing, or even Customer Service. Of course, the Power Platform is an integral part of our expertise.
We are talking here about a supportive and caring team led by an always motivated Manager. The team is mainly Cross skills, made up of functional, technical profiles, Delivery or Pre-sales oriented.
Development opportunities at Avanade
At Avanade, we know how crucial it is to support and support our talents, which is why we offer them:
- A career plan with regular follow-up interviews with your Career Advisor and the possibility of moving up the ladder
- A range of training (80 hours per year) and certifications: Microsoft, Scrum, Management, Languages, Project management
- Flexibility to work remotely
Your recruitment journey
- An initial discussion with Romain Bracquemart, Talent Acquisition, will allow you to get to know each other better and identify the team or role most in line with your aspirations.
- A technical assessment will follow, determining your positioning among our career levels.
- A meeting with our CRM Lead will give you a more precise overview of your future missions.
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