Assistant Housekeeping Manager

**About Thon Hotels**
- **Passionately committed. **We daily strive to create special moments for our guests.
- **Professional hospitality. **We aim to see, hear, and relate to all our guests.
- **The power to please.** We are keen to make a personal effort to ensure every stay is the best stay
- **Innovative.** We constantly improve and invest in our hotels.
- **Financially solid. **An international company you can rely on.
- **Green. **We matter to contribute to a more sustainable society for future generations being locally and internationally certified with green labels.

We are currently looking for an **Assistant Housekeeping Manager** to join our dynamic team here at **Thon Hotel Brussels City Centre.**
- **Great location. **A footstep away from the metro and 5 minutes walking distance from the North Station.
- **Biggest hotel. **Many career growth opportunities.
- **Super Thursday. **Special guest action with a new concept every week: your input is very welcome.

**Why join us ?**
- **Family mindset.** At Thon Hotels you are not a number, but an individual with your own skills, talents, and passion.
- **Diversity. **Our guests and your future colleagues come from all over the world.
- **Flat hierarchy. **No useless bureaucracy & corporate mentality.
- **Autonomy. **You are the actor of your career by doing the extra step without fear.
- **Accessible. **Our hotels are easily accessible in Brussels.

**Do**
- **Lead**:On an operational level, you lead the Housekeeping Team by example, interact with our team and guests and actively guide the operation of the department. You keep track and plan training needs and plan accordingly.
- **Execute**:You ensure that the Housekeeping team follows all tasks, rules and service standards, in order to keep the highest cleaning standards.
- **Assist**: You assist the Housekeeping Manager in administrative work and take over her responsibilities during her absences. Handling and communication of Lost and Found items.
- **Collaborate**: You will ensure the smooth running & coordination of the department in supervising and motivating the team at all time. You keep a good and professional relationship with all other departments of the hotel. Happy employees create happy customers.

As part of the Housekeeping Team, you will also perform shifts as Manager on Duty on a regular base (guest handling, operational support to all departments, safety & security checks, etc.) also during weekends and bank holidays.

This above list of tasks and responsibilities is not exhaustive.

**Our perfect match**
- **Experience.** You have a previous experience in the Housekeeping department in a similar position or a minimum of 2 years in a similar role.
- **Customer oriented**. Making people happy is your priority. You adapt to the changing needs of our guests.
- **Communication**. You love leading a team with many different cultures, and are able to communicate in English and French with guests, colleagues and outside companies.
- **Engagement & Loyalty**. Being involved and invested daily. You are a people manager and adapt easily to people and situations. You are willing to work during weekends and bank holidays.
- **Team player**. You ensure that the department operates efficiently and respect the different targets/challenges set by the Housekeeping Manager.
- **Innovative**. You think out the box, have an eye for detail and are creative. Establish cleaning plans and pro activity is one of your strengths.
- **IT systems**. Knowledge of Opera & Microsoft Office and Excel is a plus.

**Receive**
- **Motivational remuneration package** including:

- Contribution to public transportation costs. And yes, we contribute for 100%.
- Flexible extra-legal benefits. Pick and choose between an attendance bonus, extra days off or a cafeteria plan.
- Non-recurrent benefits linked to results (CCT90). A nice little extra.
- Hospitalization insurance. And yes, also for the people you love who live at the same address.
- Seniority days. Extra days off according to your seniority and age.
- Food. We provide a free meal.
- **Personal development. **You can choose trainings through our catalogue.
- **Celebrate.** We encourage to celebrate successes with your team at staff events.
- **Family event**. You will be invited to our yearly family event where you and relatives are honoured.
- **Fun.** Excellent working atmosphere with the nicest colleagues.

**Benefits**:

- Bicycle plan
- Eco vouchers
- Hospitalization insurance

Schedule:

- Day shift
- Evening shift

Supplemental pay types:

- 13th month salary
- Bonus pay
- Sunday or public holiday pay
- Vacation money

**Language**:

- Anglais (required)
- Français (required)

Work Location: In person