Process Management Officer
il y a 7 jours
**Role description**
**Mission context**:
Our team is responsible for the Product management related to the payables and receivables. Our responsibilities covers the following aspects:
- Define the product vision with the key stakeholders
- Define and mobilize the means to complete the Product/offer vision (plan, budget, people, stakeholders, governance)
- Coordinate the “demand to delivery process” based on the business value management
- Support client implementation
To ensure a smooth operation inside the team, some internal process are followed transversally. In this scope, there are project/process that need to be implemented. The focus of this job will be:
- internal governance management
- resources planning documentation
- support documents creation
- process note writing
**Function description**:
- Reviewing and updating existing process descriptions, model teams and interactions
- Reflect, document and analyse governance
- Process documentation and optimization
- Document management
- Accurate reporting towards management
**Required experience / knowledge**:
**Technical experience**:At least 2 years of relevant experience
**Mandatory**:
- **Strong technical writing skills**
- **Good expertise in MS Office**
**Business experience**:
**Mandatory**:
- Banking Environment
**Preferable**:
- Operational and Permanent control
- Risk management
- Team operations
**Soft Skills**:
- Strong analytical skills
- Strong communicator, diplomatic and customer-oriented
- Structured approach
- Able to work independently
- Accuracy and precision
- Quality-minded and eye for detail
- Goal-oriented
- creative skills for document preparation
- conceptual thinking
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