IT System Administrator

Job Introduction
Serco is the preferred partner for European Institutions and International Organisations, offering ICT services and Contact Centre management across Europe. Our expertise extends from Information System support to consultancy under the government framework, supporting key entities such as the European Commission and Executive Agencies. As a leader in Service Integration and Management, we ensure seamless delivery of services across various platforms, embodying our commitment to excellence in every aspect of our work.

**We are hiring a IT System Administrator for the European Commission in Brussels and various locations around Europe.**

Main Responsibilities

- Manage different IT systems on premises.
- Maintain governance documentation (PM2 methodology and ITSRM) such as Project Charters, IT Security Plans, Business Case.
- Contribute to improve OSINT-related capacity of the Unit, by identifying and/or developing specific IT tools and techniques and by performing knowledge dissemination activities

**LEVEL OF EDUCATION**

Bachelor's degree

**KNOWLEDGE AND SKILLS**

- Linguistic skills: English and/or French is required. The above-mentioned activities are mainly conducted in English, while they may occasionally be carried out in other EU languages. Consequently, thorough drafting and oral skills in English are
- required. Knowledge of other languages is considered as an asset.
- Communication skills: Capacity to work and communicate under time constraints in a multilingual international diplomatic environment. Creativity and flexibility.
- Interpersonal skills: Teamwork and capacity to coordinate with other teams and multiple stakeholders.
- Intellectual skills: Solid analytical capability as well as excellent drafting and reporting skills. Rapid grasp of problems and capacity to identify issues and solutions.
- Computer skills: Good IT Skills and deep knowledge of Internet tools and social media platforms.
- Web languages knowledge, knowledge of docker technologies, Linux and Windows systems.
- Social media skills: Sounds knowledge of relevant social media platforms and their related APIs is a key asset.

**SPECIFIC EXPERTISE**

- Development of webpages using PHP, JAVA, HTML, XML languages.
- Professional experience in integrating different web platform.
- Communicating clearly and effectively.
- Delivering qualitative results in tight deadlines and under pressure.
- A PM2 certification and an experience in updating PM2 documentation will be an asset.

About The Company
Serco is a leading provider of public services. Our customers are governments or others operating in the public sector. We gain scale, expertise and diversification by operating internationally across five sectors and four geographies: Defence, Space, Justice & Immigration, Transport, Health and Citizen Services, delivered in UK & Europe, North America, Asia Pacific and the Middle East. More information can be found at Serco | Europe

**Why should you join Serco ?**

- Chance to contribute to innovation in the public services sector
- A company passionate about diversity and inclusion
- Permanent employment with comprehensive Serco Benefits package.

**We are diverse and inclusive organisation**

At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.

In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.
- If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team_

**Important**

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
- Please contact the recruitment team if needed_

**Data Protection**:
For more information on how the personal data is processed, please see the link Data Protection policy here.

Package Description

- Competitive Salary
- Corporate Benefits Package
- Chance to make a positive difference in a company passionate about diversity and inclusion.

**_ Further information available from the Serco Europe Recruitment Team_