IT Helpdesk Assistant

il y a 7 jours

Brussels, Belgique Experis Temps plein

Location

**BRUXELLES /BRUSSEL**

**#24107**

**IT Allround Support Officer**

Type of contract**:Fulltime permanent contract as an employee (NOT as a freelancer)**

Place of work**:Brussels**

**About Experis**

Experis is the division of the Manpower Group that specializes in the recruitment of IT profiles.

**Presentation of our client**

Our client is a worldwide organization.

**Missions**

  • Providing remote and onsite support (hardware and software) to the end-users
  • Assisting the IT Department in various tasks

**Main tasks and responsibilities**

  • Providing remote and onsite technical assistance, and support to the end-users.
  • Diagnosing and resolving hardware and software issues. Escalating them when necessary.
  • Documenting troubleshooting steps, and solutions for common issues encountered.
  • Configuring and deploying new devices for users.
  • Installing new user workstations.
  • Coordinating hardware repairs and replacements. Contacting IT suppliers to compare prices and order new equipment.
  • Making a regular inventory of IT equipment.
  • Providing induction training in IT for new employees.
  • Managing user accounts, including permissions, and access control.
  • Carrying out routine System maintenance tasks: updates, backups, patches, etc.
  • Monitoring system performance and responding to alerts or issues as they arise.
  • Assisting with IT projects: software upgrades, hardware migrations, system integrations, etc.
  • Providing technical support during planning, implementation, and testing phases of the projects.

**Hard skills**

**Professional experience**

At least 2-3 years’ experience in a similar role.

**Technical skills**

Required

  • Windows OS
  • Microsoft 365 environment (OneDrive, Teams, SharePoint Online, Exchange Online and Intune)
  • Understanding of IT security principles

Nice to have

  • Linux
  • Scripting and automating
  • Familiarity with networking concepts

**Language skills**

English: at least a good knowledge, both spoken and written.

**Soft skills**

  • Strong team spirit and collaboration
  • Communicative and good listener
  • Resourceful, with a sense of initiative
  • Service-, quality-, result
  • and solution-oriented
  • Patient with users and able to give them technical information clearly and simply
  • An analytical mind
  • Organized and structured with good time and priority management
  • Proactive and responsive
  • Able to work both as part of a team and independently
  • Flexible and able to adapt quickly
  • Intellectually curious and keen to learn new things all the time

**Our client’s offer**

  • A fulltime permanent contract
  • A challenging position with interesting and varied tasks
  • An organization with a strong team and collaborative spirit
  • A competitive salary package
  • An easily accessible workplace in Brussels

**Interested?**

We guarantee you our support and total discretion throughout the selection process.

  • Senior IT Helpdesk Officer

    il y a 3 semaines

    Brussels, Belgique Nexeo Temps plein

    Nexeo is currently looking for a Senior IT Helpdesk Officer for one of the leading multinationals in Belgium.Nexeo Belgium is a consultancy company that supports its clients in the banking, finance and insurance sectors in all phases of their transformation projects: from business consulting to the implementation of IT solutions. As a consultant you will...

  • Helpdesk

    il y a 7 jours

    Brussels, Belgique AMA European Consulting Temps plein

    Are you a customer-focused individual with a passion for solving technical problems and helping people? Do you have a desire to be at the forefront of technical or commercial support within a company? If so, we have the perfect opportunity for you! We are seeking a highly motivated junior, medior, or senior IT helpdesk level 1 or level 2 technician to join...

  • Helpdesk

    il y a 7 jours

    Brussels, Belgique AMA European Consulting Temps plein

    Are you a customer-focused individual with a passion for solving technical problems and helping people? Do you have a desire to be at the forefront of technical or commercial support within a company? If so, we have the perfect opportunity for you! We are seeking a highly motivated junior, medior, or senior IT helpdesk level 1 or level 2 technician to join...

  • Helpdesk

    il y a 7 jours

    Brussels, Belgique AMA European Consulting Temps plein

    Are you a customer-focused individual with a passion for solving technical problems and helping people? Do you have a desire to be at the forefront of technical or commercial support within a company? If so, we have the perfect opportunity for you! We are seeking a highly motivated junior, medior, or senior IT helpdesk level 1 or level 2 technician to join...

  • IT Helpdesk/systeembeheerder

    il y a 7 jours

    Brussels, Belgique Stratton Maes Temps plein

    **Wie zijn wij?** Onze klant, een verzekeringsmakelaar uit Brussel Centrum, specialist bij uitstek op het vlak van verzekeringspakketten voor de social profit sector zoals scholen, ziekenhuizen, overheid, religie,**gaat op zoek naar een IT Helpdesk/systeembeheerder.** **Jouw functie als IT Helpdesk/systeembeheerder ?** Als IT beheerder draag je goede zorg...

  • Helpdesk

    il y a 7 jours

    Brussels, Belgique AMA European Consulting Temps plein

    Are you a customer-focused individual with a passion for solving technical problems and helping people? Do you have a desire to be at the forefront of technical or commercial support within a company? If so, we have the perfect opportunity for you! We are seeking a highly motivated junior, medior, or senior IT helpdesk level 1 or level 2 technician to join...

  • Helpdesk

    il y a 7 jours

    Brussels, Belgique AMA European Consulting Temps plein

    Are you a customer-focused individual with a passion for solving technical problems and helping people? Do you have a desire to be at the forefront of technical or commercial support within a company? If so, we have the perfect opportunity for you! We are seeking a highly motivated junior, medior, or senior IT helpdesk level 1 or level 2 technician to join...

  • Helpdesk

    il y a 7 jours

    Brussels, Belgique AMA European Consulting Temps plein

    Are you a customer-focused individual with a passion for solving technical problems and helping people? Do you have a desire to be at the forefront of technical or commercial support within a company? If so, we have the perfect opportunity for you! We are seeking a highly motivated junior, medior, or senior IT helpdesk level 1 or level 2 technician to join...

  • Freelance IT Helpdesk Support

    il y a 3 semaines

    Brussels, Belgique Vivid Resourcing Temps plein

    For a customer in Brussels, I am searching for a freelance Helpdesk support.ResponsibilitiesInstall and support PC's (software and hardware), printers, mobile phones, tablets for internal customers. Your internal customers are in Belgium and abroadContact can be established per e-mail, phone, Teams or onsiteDiagnose and resolve technical hardware, software...

  • Helpdesk Fr/nl

    il y a 7 jours

    Brussels, Belgique AMA European Consulting Temps plein

    Are you a customer-focused individual with a passion for solving technical problems and helping people? Do you have a desire to be at the forefront of technical or commercial support within a company? If so, we have the perfect opportunity for you! We are seeking a highly motivated junior, medior, IT helpdesk level 1 or level 2 technician to join our...