Head of Bike Mechanic

il y a 3 jours

Mechelen, Belgique Upway Temps plein

Upway is a fast growing startup building the largest marketplace for refurbished electric bikes, with UpCenters now in Paris, Berlin, New York and Mechelen. We are looking for a Head of Bike Mechanics to take over the management of the Upway workshop in Mechelen. The team of mechanics repairs a large number of different used e-bikes and refurbishes them to excellent condition, providing Upway’s customers with high-quality and vast e-bike selection.As Head of Mechanics, you will be responsible for the entire repair process of the e-bikes and for ensuring that the e-bikes are delivered in excellent quality. You will also be responsible for building a team of mechanics, leading them by example with a problem solver mindset and a great eye for details. Your team and yourself will work in a well-equipped Upcenter in Mechelen dealing with e-bikes only. Due to the large selection of different e-bikes (road bikes, mountain bikes, city bikes, cargo bikes; heavily used to almost new), the activity will remain varied and challenging.

**What you will do**
- Manage and lead the team of 12 mechanics, assessing and organizing the workload across the members and keeping motivation high
- Recruit and build a successful team of bike mechanics
- Be responsible for the inspection, repair and quality control of a variety of different e-bike brands and models
- Manage the inventory of spare parts and consumables to guarantee that e-bikes get repaired in record times
- Together with your team, prepare e-bikes for delivery to our customers and keep the existing stock in good shape
- Bring your expertise in hardware and software, and work on constantly improving our service and our e-bikes
- Become an essential part of our team and bring in your ideas for optimizing the Upcenter and its operations

**What you will need**
- Ability to find solutions to any complex mechanical issues, and continuously improve / test new repair processes. 4+ years of experience as a bike mechanic required
- Ability to hire and manage a team of skilled and engaged mechanics (experience leading a team of Mechanics is required). 2+ years of experience managing a team required
- Ability to continually increase the efficiency of your team through processes and organization improvements
- Ability to build and manage a complex inventory of spare parts and consumables
- Organizational skills and capacity to strive working at high pace
- Be results oriented with strong decision-making skills and a focus on customer satisfaction
- Communicate effectively, with a good knowledge of French and English (Dutch is a plus)

**Advantages**

Upway is an organization made up of highly motivated and talented people who share a common passion for creating exceptional products for our customers that have a significant impact on society:

- You're part of a fast-growing company.
- You're surrounded by talented people who love nothing more than building something great together.
- You have the freedom to take on as much responsibility as you like, allowing you to grow quickly.
- You build a team of like-minded cycling enthusiasts.
- You work with the best brands and partners worldwide.
- A competitive salary.
- Shares in the company in the form of stock options.

Dienstverband: Voltijds

Loon: €40.000,00 - €50.000,00 per jaar

Werklocatie: Fysiek

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