Head of People

Fightclub Belgium is looking for an experienced **Head of People & Culture**.
This role is all about attracting the best talents, engaging the “Fightclubbers” and supporting them to develop their full potential.
With a lot of autonomy. But not on your own: you’ll collaborate closely with our talented Talent Officer as well as with our wider Human Capital team in the Customer Collective Group, including our Human Capital Director (for coaching, creating group synergies) and payroll officers/ fleet manager (to support with the hard HR).
This newly created role reflects our team’s growth, now reaching 80 talented individuals, and offers the chance to shape the future of Fightclub’s people experience.

**The challenge**

The following tasks are to be split between Head of People & Culture and the Talent Officer.

**Attract**ing **the best talents
- You are a strong Fightclub _ambassador_ in the market, pro-actively identifying the best talents, teaming up with the marketing team to develop impactful recruitment campaigns
- You _onboard_ new colleagues so that they feel at home right from the start

**Developing **Fightclubbers to their full potential
- You are the owner of Fightclub’s _talent development approach_: acting as an internal consultant on talent development matters, evangelising new colleagues, boosting the feedback culture, refining the career path, continuously improving the tools
- You set up the _training plan _and coordinate trainings (internally and externally), working hand-in-hand with the in-house experts and external providers
- You are the _go-to person_ for all Fightclubbers - from junior to manager: act as sounding board or mentor, and help them with questions on their development

**Engage**ment & culture

At Fightclub, we’re very much aware that there are no happy clients without happy Fightclubbers, we therefore put a lot of efforts in making sure all Fightclubbers are set up for success
- You _take the pulse_ of the Fightclubbers (informally/ formally, qualitatively/ quantitatively), in order to gain a deep understanding of what’s going on, what should get better and what are the priorities. You define action plans based on these insights and take ownership to make sure concrete results follow.
- You make sure that Fightclubbers are _engaged_ by being the champion of our company’s core values (_Team-works, _Go for growth, Get stuff done, Take ownership and Favor the brave), by coaching the _Connect_ team (in charge of all informal activities) and by contributing to a strong and transparent internal communication
- You make sure that the monthly team meeting is a unique moment to inspire colleagues and share experiences

**HR projects** & strategic initiatives

This position is not carved in stone: we already have some good processes running, but we’re also looking for someone that can challenge us and help us make Fightclub an (even) better place to work and ultimately better serve our clients:

- Every year also brings new HR projects (eg launching our new talent development platform, improving career paths, integration of entities that join the group after an acquisition).
- This role leads change management initiatives, helping Fightclubbers navigate organizational changes with mínimal disruption and a focus on positive employee experience.

**Leadership **& coaching
- Provide mentorship and guidance to our Talent Officer and Office Manager, supporting their growth and development.
- Partner with Leadership: collaborate closely with Fightclub’s management and Managing Director on all people-related topics, contributing to strategic decision-making and driving a cohesive people-first strategy.

**Are you the unicorn **we’re looking for?
- You have a proven track record in a similar function, ideally in a high-paced professional services environment
- You have a high level of empathy, a growth mindset and a coaching attitude
- You connect the dots, understand the bigger picture and balance the interests of the company and those of its employees
- You are not only able to spot problems and opportunities, but also take the lead in finding and implementing solutions thanks to your structured approach, hands-on mindset and demonstrated passion for achievement
- You are passionate about trends in Human Capital and Talent Development and are willing to challenge the status quo
- You have an affinity with the digital marketing and creative sectors
- Your personal values are fully aligned with the values of Fightclub
- You hold a master’s degree in field related to the function (eg business economics, business engineering, organisational psychology)

**Our offer**
- A unique opportunity to strengthen our people and culture DNA: you'll work with a variety of teams and people, ensuring every day is unique and impactful.
- A dynamic role at a leading agency: join an innovative organization in a fast-evolving industry, recognized as a frontrunner in the Belgian marke