2798 Network Analyst
il y a 1 semaine
Network Support
- Incident Resolution
- Network system monitoring
**SCOPE OF WORK**
Under the direction of the Section Head, the resource will provide services related to the following main activities:
- Provide first and second line network support to the Service Centre;
- Perform diagnoses and resolve network incidents and problems;
- Install, replace, modify and configure network systems;
- Monitor network systems and proactively report and resolve potential network issues;
- Create and maintain Standard Operating Procedures to document network systems;
- Operate Cisco Identity Services Engine systems to support client installations, moves and changes;
- Provide support and assistance during preparation and security assessments;
- Take initiative to investigate, diagnose and resolve issues in a systematic approach;
- Ensure that Routing, Switching and other network elements are backed up;
- Propose and implement network improvements;
- Liaise and collaborate internally, with the NCIA Service Lines and external providers for fault rectification and network improvement activities;
- Provide input to and assist with on-site security surveys, validations and acceptance testing of network infrastructure systems;
- Work on own initiative with limited supervision;
- Assist his/her superiors and recommend solutions;
- Periodically provide on demand support outside of business hours;
- Perform other duties as may be required.
**SECURITY**
The services provided by the proposed resource require a valid NATO SECRET security clearance.
**PRACTICAL ARRANGEMENTS**
The contractor will be required to provide the service primarily on-site at NATO Headquarters - Brussels - Belgium as part of this engagement. There is no possibility for teleworking.
Travel duties are not foreseen for this service.
**QUALIFICATIONS**
Essential qualifications:
- Possesses a bachelor degree with 2 years post-related experience;
- Hold a Cisco Certified Network Associate certification;
- Good support experience with DNS, DHCP and IP address Management systems;
- Good support experience with Access Layer, Core layer and routing protocols OSPF and BGP;
- Good support experience with Cisco Identity Services Engine;
- Good experience with support and implementation of Wireless network systems;
- Good support experience and knowledge of Firewall systems;
- Experience with monitoring system such as Cisco Prime, Cisco CCC, Zabbix;
- Experience with support of multi-tenancy network environments (VDC/VRF) and multicast network technologies;
- Experience with Splunk;
- Some experience with the support and implementation of Network Load Balancing techniques.
Desirable qualifications:
- Knowledge of VMWare virtual network systems;
- Knowledge of PKI certificates;
- ITIL certified in Service Operations;
- Prior experience of working in an international environment comprising both military and civilian elements.
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