IT Expert

Job Introduction
Serco is the preferred partner for European Institutions and International Organisations, offering ICT services and Contact Centre management across Europe. Our expertise extends from Information System support to consultancy under the government framework, supporting key entities such as the European Commission and Executive Agencies. As a leader in Service Integration and Management, we ensure seamless delivery of services across various platforms, embodying our commitment to excellence in every aspect of our work.

**We are hiring a IT Expert for European Commission in Brussels and various locations around Europe.**

Main Responsibilities
- Review of and commenting on policy design documents (like calls for evidence, terms of reference, draft impact assessments, draft policy proposals) to turn them digital-ready
- Contribution to inter-service discussions on the digital/interoperability aspects of an upcoming policy proposal
- Formulation of advice on specific policy proposals
- Support the implementation of the Interoperable Europe Act by provding consultancy input to and feedback on interoperability assessments of Commission’s legislative proposals
- Regular reporting to the project officer
- Very good knowledge of the EC policymaking process and digital-ready policymaking
- Very good knowledge of the existing EC interoperability and digital solutions for potential reuse
- Good understanding of the ambition set by the Interoperable Europe Act proposal
- Ability to participate in technical meetings and good communication skills
- Teamwork skills, including ability to work in a friendly, organised, and well-structured manner also under pressure
- Strong interpersonal skills and ability to understand what each stakeholder wants and needs
- Very good communication skills with technical and non-technical audiences
- Ability to work autonomously, managing his/her own workload independently, providing status updates, liaising with others and escalating issues as appropriate
- Analysis and problem-solving skills
- Capability to write clear and structured documents, presentations

**LEVEL OF EDUCATION**

Bachelor's or Master's degree

**KNOWLEDGE AND SKILLS**
- Experience in the use of Microsoft Office Tools (e.g., PowerPoint)
- At least five years of proven experience of working with multiple Commission Services on various digital initiatives
- Proven experience of supporting Commission Services to design digital-ready policies
- Proven experience to be familiar with the Commission’s decision-making process and related tooling
- Very good knowledge of the better regulation toolbox
- Experience with business modelling and analysis

**CERTIFICATIONS or TRAININGS**
- TOGAF
- PM2

About The Company
Serco is a leading provider of public services. Our customers are governments or others operating in the public sector. We gain scale, expertise and diversification by operating internationally across five sectors and four geographies: Defence, Space, Justice & Immigration, Transport, Health and Citizen Services, delivered in UK & Europe, North America, Asia Pacific and the Middle East. More information can be found at Serco | Europe

**Why should you join Serco ?**
- Chance to contribute to innovation in the public services sector
- A company passionate about diversity and inclusion
- Permanent employment with comprehensive Serco Benefits package.

**We are diverse and inclusive organisation**

At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.

In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.
- If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team_

**Important**

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
- Please contact the recruitment team if needed_

**Data Protection**:
For more information on how the personal data is processed, please see the link Data Protection policy here.

Package Description
- Competitive Salary
- Corporate Benefits Package
- Chance to make a positive difference in a company passionate about diversity and inclusion.

**_ Further information available from the Serco Europe Recruitment Team_