Knowledge Excellence Coordinator

il y a 10 heures

Antwerpen, Belgique OMP Temps plein

We are OMP, a game changer that optimizes supply chains of the world's leading companies with our very own smart software and services.

Are you a born organizer who loves to make everything run smoothly? Do you love to communicate with different stakeholders? And do you enjoy discovering new software?

If that's the case, you'll love the job of **_Excellence_**_ coordinator for _**our **_One Stop Shop_**_._**

**Your challenge**:
As an Excellence Coordinator you are the functional owner of our One Stop Shop platform. You coordinate and collect all types of documents from our global teams who are responsible for complex and advanced topics in different domains of expertise. These documents are published on our internal One Stop Shop platform.

You are responsible for:

- Providing first line support, which includes Sharepoint questions, corrections to documents, and ChatGPT questions (e.g. how to ask questions).
- Following up on the maintenance process of different documents, such as new releases and new documents.
- Collecting feedback.
- Connecting with different OMP project teams to collect project documentation for publication on our One Stop Shop.
- Proposing improvement actions and new ideas.
- Increasing user adoption of the platform and communicating actions towards new starters and experienced employees.
- Reporting status updates, improvement actions, and adoption plans to senior leadership.
- Coordinating other projects and initiatives (possible future role development).

**Your team**:
The Learning Services team supports knowledge building and knowledge management both at the side of the customers and within OMP.

**Your profile**:
We are looking for someone who meets the following qualifications:

- A Master's degree in a relevant field.
- At least 3 years working experience.
- Strong coordination skills and experience in steering small groups to achieve a specific goal.
- Technical knowledge and skills gained either by education or experience.

Bonus points if you have:

- Experience working with SharePoint in a business setting.
- Knowledge about business usage of large language models.
- Supply chain expertise.
- Practical knowledge or experience of user adoption practices and methodology.

But most of all, you're a great team player and fun to work with

**Soft skills**
- Team player
- Accurate
- Analytical thinking
- Stakeholder management

**Hard skills**

- Affinity with IT
- SharePoint
- Large language models (LLM)

**Language skills**

Required:

- English

A plus:

- Any other language

**Your future at OMP**:
At OMP, we're eager to find your best career fit. Our talent management program supports your personal development and empowers you to build a career in line with your ambitions.

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