Business Analyst

Welcome at DIGI Belgium

We’re currently seeking a **Business Analyst** **with a** **keen interest in inventory management** to join our **Business Process Management team**. In this role, you’ll work closely with teams to shape solutions that meet business needs, translating those needs into actionable improvements and impactful results. A significant part of your role will involve supporting the warehouse team, helping them optimize their systems to meet operational challenges.

**What You’ll Do**:
As a Business Analyst, you’ll act as the link between the business and technical teams, with a particular **focus on inventory management**. Your responsibilities will include gathering requirements, documenting processes, and ensuring our ERP systems and inventory solutions align with business needs. In cases where development is required, you’ll collaborate with our technical analysts to deliver practical, effective solutions. Specifically, you’ll:

- ** Gather and Analyse Business Requirements**
- Collect and translate business needs, particularly from the inventory management team, into detailed requirements for key platforms such as Odoo and custom DIGI software.
- Create comprehensive tasks, specifications, or demo materials to guide development or facilitate training for colleagues.

**2. Provide Support and Troubleshooting**
- Act as a go-to person for inventory processes and tooling matters.
- Assist users by troubleshooting issues and providing clear, actionable guidance to resolve challenges efficiently.

**3. Facilitate Effective Communication**
- Maintain seamless communication between stakeholders, providing updates, arranging meetings, reporting progress, and escalating challenges when necessary to ensure alignment across teams.

**4. Collaborate Across Teams**
- Work closely with developers and business units to bridge the gap between high-level needs and technical tasks, ensuring that our technology solutions effectively support business objectives.

**In summary, your responsibilities will include**:

- Gathering and documenting business requirements.
- Training colleagues and offering support.
- Assisting with Odoo helpdesk tasks during peak activity.
- Coordinating efforts across business and technical teams.
- Maintaining clear and consistent communication.

We’re looking for a motivated, curious, and eager-to-learn individual who thrives on making a difference.
- ** Interest in IT, Business, Inventory Management and Telecom**
- A genuine enthusiasm for inventory management and telecom is essential. Your role will involve both business and technical aspects, so curiosity in these areas will set you up for success.

**2. Analytical and Proactive**
- The ability to break down complex requirements into actionable steps and approach challenges with a solution-oriented mindset is key.

**3. Fast Learner and Team Player**
- A willingness to learn and collaborate is vital. You should be comfortable asking questions, working independently, and growing with the team.

**4. Odoo Knowledge (preferred)**
- While prior experience with Odoo is an advantage, it’s not mandatory. We’re ready to help you become an expert in Odoo’s inventory-related workflows.

**What You Bring**:

- ** Languages**: Proficiency in English and either French or Dutch.
- ** Education**: A bachelor’s or master’s degree in business, IT, engineering, or a related field, or equivalent by experience.
- ** Experience**: 0-4 years of relevant experience
- ** Skills**: Strong communication, analytical abilities, and a collaborative approach.

**What we offer**:

- ** Full-time contract** with competitive market-based remuneration supplemented with fringe benefits
- ** Flexible work environment**, including the possibility of teleworking
- A **modern, innovative workplace** where you can drive change and leave a mark
- A diversity-friendly, fun and **family-like atmosphere** that values creativity, collaboration, and personal growth.

At DIGI Belgium, we value initiative, curiosity, and a drive to make an impact. If this resonates with you, we’d love to hear from you