Operations Specialist

il y a 9 heures

Antwerpen, Belgique Essentiel Antwerp Temps plein

**Antwerp, HQ**

**3 days/week**

**Introduction**

**Essentiel Antwerp is a global contemporary brand from Antwerp, synonymous with positive energy.**

**Dedicated to fierce, fabulous and fun-loving individuals, the label brings mood-boosting fashion that lifts the spirits.**

**We are representative in more than 40 countries, with approximately 40 retail stores. Each store embodies our distinctive brand identity and is strategically located in prime locations. With a presence in over 750 doors and selected department stores, we have built a qualitative global wholesale distribution.**

**Essentiel Antwerp stands for more than fashion, it stands for a state of being. Authenticity is at the heart of the company. With a continuous desire for growth, the brand is always on the lookout for the next move.**

**We are currently looking for an experienced, detail-oriented, and people-focused Operations Specialist Marketplaces to elevate our online catalog and shopping experience across a range of online Marketplaces (e.g.: Bijenkorf, Farfetch, Breuninger,...).**

**In this role, you will operate within the Ecommerce & Marketplaces team to execute catalog management and offer support for day-to-day operations, reporting to the Marketplace Manager.**

**Together, you will contribute to the success of our Ecommerce platform and create an exceptional shopping journey for our customers, that represents our brand in the best possible way.**

**Main tasks**

**Operational Responsibilities**:
**Catalog Management - Execute the end-to-end process of preparing, importing, and launching collections across the various marketplaces.**

**Oversee daily operations - B2B customer service, order processing, returns management, and inventory updates, offer support during peak periods to prepare commercial campaigns.**

**Offer integration and improvement support - Assist in the onboarding and integration of new marketplaces, troubleshoot and resolve issues.**

**Collaboration and Communication**:
**Work with internal teams (e.g.: Photography, Marketing, IT) and external teams (e.g.: Integrators, Developers, the Marketplaces).**

**Execute supporting tasks to enhance the brand visibility across the various marketplaces; e.g., updating and maintaining brand pages, category pages and content.**

**Who are you**

**Two years of experience in digital merchandising or ecommerce, ideally in fashion.**

**Strong analytical skills with attention to detail and the ability to turn data into actionable strategies.**

**Experience with product information tools (e.g.: Perfion) and order management tools (e.g.: Shopify, Business Central,...) are a bonus.**

**Ability to work collaboratively across departments and prioritize tasks effectively.**

**Excellent written and verbal communication skills in Dutch and English; French is a bonus.**

**A proactive, results-driven mindset.**

**What we offer**

**The opportunity to work in a dynamic and growing team within an innovative fashion brand.**

**A collaborative environment where your input drives business success.**

**Competitive salary and benefits package.

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