Quality Consultant

At NSF International, our mission is to protect and improve human health. We’re a global leader in standards development, testing, auditing, certification and training. We provide these services for a diverse set of industries including food, water, health sciences, sustainability and management systems. We’re passionate about the work we do, because together, we have a broad impact on our world.

Our nearly 3,000 employees provide services in over 170 countries through our many global offices, at our client sites, from home offices and in state-of-the-art laboratories. We’re growing fast, and that’s where you come in. Come join our team.

**PRINCIPAL ACCOUNTABILITIES/RESPONSIBILITES**

You will start with the project in our sensory laboratories.

Your responsibilities will include but are not limited to:

- Administration : Billing management - Encoding of tickets - Contact with finance department
- Tasters supervision: Management of the database - Training of the new tasters - Interface with them during the tasting sessions - Planning management
- Management of the tasting sessions
- Back-up for the organization of the panel day i.e.: Panels: Plan the tasting sessions for all types of customer panels and send the people concerned an invitation to the panel when necessary. Creation of taster cards.
- Purchasing logistics: purchase instruction + follow-up on receipt + invoicing + follow-up on receipt of samples + encoding and follow-up with customers
- Logistics for the 2 sensory labs: sending samples
- Encoding of panels: encoding of products (use-by date, batch, etc.), creation of sessions and planning of the panel day + product photos + translation into NL of tasting cards
- Customer contact: follow up on any questions or specific requests from the customer
- Carrying out competitor studies according to the client's requests.
- Follow-up of invoicing (purchase, panel) and support for monthly reporting

Moreover, after a continuous training and according to the competencies that you have been demonstrating, you will be able to develop a variated number of Consultancy skills in collaboration with the Product and Process Development team at several levels:

- Working within the Audit Delivery Team you will provide audit services to include Food Safety, Health & Safety, Fire Risk Assessment audits, with coaching & training as part of that service aspect.
- As part of the consulting elements you will collect, establish and control (on a quality and regulatory level) the labelling/specifications /packaging of raw materials, finished products or recipes and translate when required.
- Legal verification of labels / products in line with customer/market requirements.
- Various one-off projects (short-term quality assistance on site, etc ), including administrative services in the food sector (mailing, etc ).
- Working on IT platforms (CODEV, Trace One, Traqtion...) for the specification management
- Participate in the development of new product ranges for our clients and ensure the quality control from A to Z (contact with suppliers and clients, review of technical compliance, organization, and follow-up on organoleptic food tests).
- Consult and inform clients about new insights and trends in nutrition and health that may affect the development of their product.
- Consultancy and training within agri-food companies
- Active promotion of the product life cycle concept
- Undertake food, health & safety, fire risk assessment, and other related areas audits/coaching/training at client’s sites
- Effectively organize your own diary to ensure all specific client deadlines are met, accommodating last minute requests as necessary
- Deliver food and health & safety training courses as required
- Deliver training/coaching/advisory sessions at the client’s team meetings

**YOUR PROFILE**:

- Bachelor’s degree in dietetics, nutrition or food.
- Passionate and motivated by the wide array of food and nutritional aspects (compliance, quality, regulatory, labelling activities).
- Familiar with food, nutrition, and nutriments terminology.
- Be able to objectively taste all kinds of food (no food aversions)
- Inspecting and evaluating the quality of products, knowledge of UK/EU food legislation is an asset.
- First experience in Food / large retailers is an asset.
- First experience or knowledges of IT tools (Teams, Trace One, Traqtion...) is an asset.
- Languages: French (Bilingual level) - Dutch (Good level) - English (Good level)
- Precise and rigorous aptitude.
- Critical mind.
- Good communication skills.
- Ethical, professional and impartial conduct at all times
- Good planning, preparation, organization and record keeping skills
- Able to work autonomously, excellent organizational skills and ability to multitask, with a good. balance between quality and quantity.
- Effective communication and interpersonal skills to be able to interact easily with clients and team members.
- Computer literate - Experience wit