Logistics Planner

The main goal of the logistics planner is to ensure smooth planning of all incoming and outgoing goods flows. The customer service planner ensures good communication with the customer at all times. In addition, reporting and analyzing the performance of the department and by extension the site is part of your daily responsibilities.

Daily customer contacts to coordinate operational issues
- Customer support in case of problems/concerns
- Supports and implements new client requirement

Transportation & Workload Planning Inbound & Outbound
- Coordinates and monitors inbound container flow through the inland port
- Plans, monitors and reports inbound volumes via pipeline reports

Manage daily outbound transportation planning
- Daily operational contacts with port operator and forwarding (shipping)
- Correct scheduling of pallet deliveries to ensure a stable warehouse process

Project follow-up
- Participates in achieving objectives
- Works with the Supervisor & Process engineer to support improvement projects
- Dares to question and improve existing processes

Relationship Management
- Networking and maintaining good relationships with both suppliers and customers, logistics partners and other departments, attending calls and meetings both digitally and face to face
- Provide support to back office colleagues

Reporting and analysis
- Daily/weekly/monthly reporting on the performance of the department and by extension the warehouse
- To help detect and implement improvements
- Prepare outgoing invoices

**Requirements**:

- A service-oriented attitude (no nine-to-five mentality)
- Networking and maintaining good relationships with carriers, logistics partners, customer and operations colleagues.
- Customer focused problem solver
- Proactive
- Eager to learn and willing to grow
- Good communicator
- Fluent Dutch and English in word and writing
- Experience in a warehousing environment and the logistics flows associated with it
- Thorough knowledge of excel is a must. Experience with Power BI is a plus

**Benefits**
- Full-time contract, undetermined time
- Attractive salary package, including 13th month
- Meal vouchers and ecocheques
- Hospitalization insurance + group insurance
- Transport reimbursement according to CLA PC 226
- 20 vacation days + 6 ADV days + 1 NXB day after 3 years + 1 CLA day after 1 year
- Mobile phone + subscription
- Free coffee, tea, water, soup
- You will be part of a dynamic team
- Benefits Plan (“MyChoice”)
- Mobile phone & laptop