Customer Relationship Manager
il y a 2 jours
Company Description
We Cook iT is an international software house that delivers software development to its corporate customers by providing highly skilled, communicative IT professionals to build their customized products through outsourcing, nearshoring and turn-key projects’ solutions.
How do we differentiate ourselves? By investing in the professional growth and personal care of our software developers. We provide them with a premium service so that they can do the same for our customers.
Our talented team holds software engineers and sales experts, spread across offices in Europe and South America, and we represent a go-getting and driven company who aims to be an inspiring software house, knowing our future relies on IT.
We Cook iT stand for growth, support, dynamic, companionship and communication. Our head office is located in Portugal in the heart of Lisbon (Avenida da Liberdade) and we work mainly for the European market.
**Job Description**:
We are looking for Senior Customer Relationship Manager to work on-site in Brussels for European Union Client.
**Qualifications**:
- Knowledge of customer relationship management practices and tools
- Knowledge in using tools to build stakeholder maps
- Knowledge in using tools to build adoption dashboards and reports
- Knowledge in analysing customer segments, e.g., experiencing a specific product problem
- Experience in the use of Atlassian collaborative tools (e.g., Confluence and Jira) and Microsoft Office Tools (e.g., PowerPoint, SharePoint)
- Experience in (or familiarity with) the IT domain is a plus.
Specific expertise:
- Good knowledge of Jira or other Portfolio management tools
- Good communications skills
- Proven experience on communication with stakeholders
Additional Information
We’re looking forward to hearing from you
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