Applications Support Agent Junior
il y a 16 heures
At Axians, we deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. We're present across 38 countries, with more than 16 600 employees and an annual revenue of more than 3.7 billion euros, in 2024.Axians. The best of ICT with a human touch.Why Join Axians European Institutions' Team?Multicultural Environment : You will work alongside professionals from all over the world, fostering a diverse and enriching workplace.Diverse Projects : Engage in impactful projects with cutting-edge technological advancements facilitated by European Institutions.Skill Development : Work in a knowledge-driven environment where you'll continually develop both technical and professional skills through exposure to complex projects.Long-term Opportunities : Our partnerships with European Institutions offer stable, long-term roles where you can make a real difference on a European scale.Contributing to European Initiatives ️: Make a meaningful impact on regional and global challenges.We are seeking a Junior Application Support Agent to join our team in Brussels.Description of tasksReceive and log requests/ incidents & questions from users (by e-mail, phone, or face to face); provide technical support, investigate problems, and determine appropriate actions.Keep end-user informed on request status and progress.Participate to meetings with the development team.Improving documentation and creating FAQs based on received calls.Knowledge and skillsHigher education or equivalent overall experience.A first successful experience in user support (minimum 1 year).European level C1 in French and English is mandatory.Have a good analytical skill and quickly understand process.Be solution oriented as well proactive and reactive to any problem.High communication skills and ensure customer satisfaction.Ability to work in an international/multicultural environment.Strong team player with excellent relationship skills.You are stress resistant and can impart knowledge at various levels.You have European Citizenship.Miscellaneous:Any other language is an asset.ITIL Foundation Certified.Experience in European Institution is an asset.Ready to embark on an exciting journey with us?Apply now to join a vibrant team contributing to technological advancements in European Institutions.
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Senior Application Support Agent
il y a 16 heures
Belgium TULA consulting Temps pleinWe're hiring: Senior Application Support Agent (M2M / Integration)Brussels, Belgium | Hybrid (3 days onsite/week) | Full-timeFluent English requiredAs a Senior Application Support Agent, you will support critical M2M and endpoint system-to-system integrations, solve complex production issues, and act as a technical bridge between customers and development...
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Senior Application Support Agent
il y a 16 heures
Belgium TULA consulting Temps pleinSenior Application Support Agent | Brussels (Hybrid) | Full-TimeAre you ready to support large-scale digital services that impact millions of users across Europe? We're looking for a Senior Application Support Agent to join our Brussels-based team and help ensure smooth operations for business-critical applications in an international environment.What you'll...
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Senior Application Support Agent
il y a 2 jours
Belgium TULA consulting Temps pleinSenior Application Support Agent | Brussels (Hybrid) | Full-TimeAre you ready to support large-scale digital services that impact millions of users across Europe? We're looking for a Senior Application Support Agent to join our Brussels-based team and help ensure smooth operations for business-critical applications in an international environment. What...
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il y a 2 semaines
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il y a 2 semaines
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il y a 2 semaines
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