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Technical support engineer
il y a 18 heures
This company is the leading provider of control and automation systems for homes, offices, schools, hospitals, hotels and more. As a Technical Support Engineer German you are the primary technical resource for the customers and partners. You will be responsible for actively guiding the customers through the installation, configuration and commissioning of the company solutions. You need to be able to identify and provide reliable solutions for all technical issues that arise during this process.Your responsibilities as a Technical Support:Provide B2B support and guidance to customers and partners, both on hardware and software levelUse your product knowledge and expertise to guide customersAssist customers via phone, email, and chat to provide detailed and accurate case informationCollaborate with team members to define solutions for customersThe Technical Support Engineer that we're looking for:Interest in home & building automationPassion for tech, IT, networking, A/V & programmingPerfect communication skills in German and EnglishHands-on, analytical, and solution-oriented mindsetAny programming experience is a bonusTrue team playerThe offer:A fulltime and varied job in an international company in a dynamic and enthusiastic working environmentStarting gross salary for candidates without experience is €2700 gross / monthMeal vouchers of 8 EUR per dayHybrid working with the possibility to work 2 days from home after your training periodFull reimbursement of public transport and easily accessible by public transportFull training program during the first few months to train you to become an expertDedicated and personal career path focused on your individual developmentAccess to different tools such as GoodHabitz and BloomUp to keep developing/learning/working on yourselfFrom time to time there are some awesome get togethersAre you interested in joining as a Technical Support Engineer? Apply now
