Account Manager

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Are you a sales-driven Account Manager who knows how to turn strong relationships into serious revenue? Whether you’re actively looking or just exploring new opportunities, this could be your next big move

As a Bilingual Account Manager (Dutch & English) for the Benelux region, you’ll be the driving force behind growing our existing customer base and identifying new business opportunities within the Hospitality industry. You’ll build long-term partnerships, uncover upsell potential, and make sure every client gets maximum value from Lightspeed.

If you’re someone who thrives in a fast-paced, target-driven environment, we want you on our team

Location: Ghent, Belgium (This is where the action happens)

What You’ll Be Doing:

• Managing and expanding a portfolio of existing customers in the Hospitality sector.

   

• Driving revenue growth through upselling, cross-selling, and strategic renewals.

   

• Building trusted relationships with key stakeholders and decision-makers.

   

• Proactively identifying opportunities to grow accounts and improve client satisfaction.

   

• Negotiating and closing deals that contribute directly to your targets.

   

• Partnering with Marketing, Operations, and Product teams to enhance the customer experience.

   

• Forecasting, reporting, and managing your sales pipeline efficiently in our CRM.

   

• Staying ahead of market trends and competitor activity to provide consultative value to clients.

What You Need to Bring:

• Proven experience in sales-focused account management or B2B sales (hospitality experience is a plus).

   

• A track record of meeting and exceeding sales targets.

• Excellent communication and negotiation skills, with the ability to influence at all levels.

• A proactive, goal-oriented mindset with strong business acumen.

• Fluency in Dutch and English (French is a bonus).

• The ability to manage multiple accounts, priorities, and deadlines in a fast-paced environment.

• A passion for helping clients grow — and for winning

Why You’ll Love Working at Lightspeed:

Live the Lightspeed Experience:

• Flexibility to do your best work – work how and where you perform best.

• Unlock your potential with our growth program and clear paths to promotion.

• Real career opportunities in a company that’s constantly growing.

• A team that’s big enough to grow, small enough to make an impact.

And enjoy benefits that’ll keep you happy, healthy, and energized:

• Lightspeed share scheme (because we’re all owners here).

• Health & Wellness Credit (up to €400/year for gym memberships, yoga, biking, or anything that fuels your health).

• Mental Health Support via the Modern Health App – coaching, counseling, meditation – all at your fingertips.

• 60 days/year to work from anywhere with our PX benefit.

• Free LinkedIn Learning access to boost your skills and advance your career.

• Volunteer time off to give back to your community.

• Transit benefits (car)

• Free meals, snacks, and drinks at the office to keep you fueled.

Ready to take your sales career to the next level? Apply now and let’s crush those targets together 💪

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.