Solution Engineer

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place Agentforce is the future of AI, and you are the future of Salesforce.

About Salesforce

Salesforce is the #1 AI CRM, where humans and agents work together to drive customer success. This is a place where curiosity meets impact. Tech meets trust. And innovation is a collaborative way of life. The world of work is evolving, and we’re looking for Trailblazers who are passionate about using AI to better business and the world, keeping Salesforce's core values at the heart of everything we do.

What is an Account Solution Engineer?

Also known as a "Presales Consultant," "Solution Advisor," or "Sales Engineer," the Account Solution Engineer is a key partner in the sales cycle, delivering thought leadership to help companies transform their customer experiences. You will be an expert contributor who works closely with colleagues and helps sales teams create meaningful advice and solutions for our customers.
To ensure our impact is both deep and relevant, we have verticalized our teams and the way we approach our customers. This means our Solution Engineers specialize by industry, allowing them to speak the customer’s language and deeply understand their specific business processes, regulatory environment, and market challenges. For this role, you will be part of our Financial Services vertical, focusing on the unique digital evolution of the Belgian finance sector.
In this role, you will help set a vision, translating business objectives into practical, enticing recommendations. You’ll act as a trusted advisor to Belgian financial institutions—from established banks and insurers to innovative fintechs—showing them how AI and CRM can help them better serve their communities.

Your Responsibilities

• Enable Digital Transformation: Partner with customers to shape their digital journeys using market-leading CRM and AI Agent technology.
• Solution Orchestration: Coordinate with internal teams to build custom solution concepts and technical Proof of Concepts (POCs).
• Trusted Advisory: Listen to customer needs and translate business challenges into recommendations that demonstrate clear value to both business leaders and IT stakeholders.
• Technical Engagement: Build and share compelling demonstrations that highlight the capabilities of the Salesforce platform and our partner ecosystem.

Personality Attributes & Experience

• Consultative & Empathetic: A background in solution engineering, consultancy, or software delivery with a natural ability to connect business goals to technology.
• Communication & Connection: Strong presentation and interpersonal skills, with a talent for explaining complex ideas in an engaging and accessible way.
• Growth Mindset: A passion for technology and a desire to continuously learn, experiment, and share new knowledge with the wider team.
• Collaborative Spirit: A proven ability to contribute to and support teams in dynamic, evolving environments.
• Flexibility: Willing and able to travel occasionally to connect with customers in person in our territory (Belgium, Netherlands or Luxembourg).

Qualifications & Skills

• Language Skills: Fluency in English and either Dutch or French. Tri-lingual skills are highly valued
• Local Industry Knowledge: Familiarity with the Belgian financial sector (Banking, Insurance, or Wealth) or an interest in the local regulatory landscape (FSMA/NBB).
• Salesforce Ecosystem: Exposure to or interest in Salesforce solutions (e.g., Sales, Service, Data 360, Agentforce).
• Technical Curiosity: An understanding of AI concepts (Predictive/Generative), Data structures, or Business Analytics.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.