Senior / At Your Service Agent (Telephone Operator)

Il y a 1 semaine

Brussels, Brussels-Capital, Belgique Courtyard by Marriott Hong Kong Temps plein

Gratuit avec email ou Google

Enregistrez cette offre et organisez votre recherche

Créez un compte gratuit pour enregistrer des offres d'emploi, créer des alertes et revenir à cette liste depuis votre tableau de bord.

Enregistrer le travail Enregistrer et créer une alerte

Gratuit avec email ou Google

En continuant, vous acceptez nos Conditions d’utilisation & Politique de confidentialité.

Courtyard by Marriott Hong Kong is a leading business hotel on Hong Kong Island, offering an intimate conference room space and complimentary shuttle service to nearby corporate hubs. Many of our guest rooms and suites boasts picturesque views of the nearby Victoria HARBOUR and beyond, allowing our guests to soak in the scene in Sai Ying Pun. We're located a six-minute walk away from the MTR subway – HKU station of Island Line where guests could travel with ease to our downtown Hong Kong hotel. Begin. Belong. Become. In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Job Responsibilities
• Operate telephone switchboard station in order to answer telephone calls
• Provide information to guests about room features, property amenities, and local areas of interest
• Answer all guest calls to process their requests (e.g. wake up calls, screening calls), provide assistance (e.g. internet access issues) and address their concerns
• Log all guest requests or issues into computer accurately, contact appropriate individual or department (e.g. F&B, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction
• Advise guests of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required
• Other duties as assigned by Supervisor Requirements
• Good spoken, written and reading ability in English, Cantonese and Mandarin
• Proactive, with strong communication and problem-solving skills
• Able to work under pressure
• Degree or diploma holder of Hospitality or related studies
• Previous hotel related working experience (especially in F&B) is preferable
• Candidates with more experience will be considered as Senior AYS Agent Apply now or send your resume (stating your expected salary and earliest reporting date) to the Human Resources Department. E-mail: [email redacted, apply via Company website] Address: 167 Connaught Road West, Hong Kong Tel: 3717
- 8898 Fax: 3717
- 8897 Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc. and Great Places to Work Institute, among others. Chat, engage and follow us on social media. | Facebook | Twitter | LinkedIn | Instagram Visit marriott.com/careers to learn more about our workplace culture and career opportunities. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.

Senior / At Your Service Agent (Telephone Operator)

Enregistrez cette offre et organisez votre recherche

Emplois similaires à Brussels

Villes principales

Amériques

Europe

Asie / Océanie

Afrique

Senior / At Your Service Agent (Telephone Operator)

Enregistrez cette offre et organisez votre recherche

Emplois similaires à Brussels

Villes principales