House Manager

A  prestigious   private  club in Hong Kong is now looking for high calibre candidates to fill the following position:

About The Role
Our Club is seeking a dedicated and experienced House Manager to oversee the day-to-day operations of our Housekeeping Department and the Stewarding section of the Food & Beverage Department. Reporting directly to the Food and Beverage in-charge and the General Manager, you will play a critical role in maintaining the highest standards of cleanliness, hygiene, and OPERATIONAL efficiency throughout the Club.

Key Responsibilities
As The House Manager, You Will Be Responsible For Operational Supervision: Inspecting all areas daily (public area, washroom), supervising housekeeping staff to ensure proper cleaning methods and agents are used, and ensuring all work is completed on schedule. Hands-on Leadership: Oversee the daily operations of the Stewarding Department. Work directly alongside the team on the floor, especially during busy afternoon/evening periods, large banquets, and peak service hours to maintain standards and morale. Team & Resource Management: Arranging casual labour, preparing duty rosters, managing annual leave and overtime, and checking monthly attendance records for all housekeeping and stewarding staff. Financial & Cost Control: Actively monitor the departmental budget, implementing tight expense controls over labor and overall operational costs without compromising service quality. Inventory & Procurement: Maintaining par stock of operational equipment, supervising monthly stock-taking, and liaising with the Purchasing Department for replenishment. Contractor Management: Organizing and monitoring the work of outside contractors for pest control, carpet cleaning, window cleaning, kitchen sanitation, and regular equipment maintenance. Equipment & Facilities Care: Oversee the deep cleaning and preventive MAINTENANCE of all kitchen machinery and hardware, ensuring all malfunctions are reported and resolved promptly. Training & Development: Arranging training programs for staff at all levels and providing job safety and hygiene training to subordinates. Quality Control: Checking staff appearance and work attitude against management expectations and effectively communicating the club’s service ethics to ensure consistent, high-quality service delivery. Reporting & Administration: Making daily logs on unusual happenings, keeping records on repairs and cleaning programs, and preparing progress reports. Event Support: Supplying necessary flatware, chinaware, glassware, silverware, and other service equipment for banquet events and outlet promotions. Sustainability & Compliance: Manage waste removal, sorting, and recycling programs in strict compliance with local regulations and the company’s environmental sustainability goals. Requirements

Experience:
Minimum 3 years’ relevant management/supervisory experience in a similar capacity within a luxury hospitality setting, premium private club, or high-volume hotel environment. Strong knowledge of housekeeping and stewarding procedures, cleaning agents, and equipment. Excellent leadership and team management skills, with the ability to motivate and train a diverse team. Experience in managing rosters, attendance, and leave planning. Ability to liaise effectively with internal DEPARTMENTS and external contractors. Strong organizational and communication skills. Good command of both written and spoken English & Chinese. Attractive remuneration package will be offered to the right candidate. Interested parties please send full resume with expected salary to: Assistant Human Resources Manager, The Dynasty Club Ltd., 1 Harbour Road, Wanchai, HK or email: [email redacted, apply via Company website] We invite you to visit our website: www.dynastyclub.com.hk (Data collected will be used for recruitment purpose ONLY)