Call Centre Officer

Company Overview Website: www.maketherightcall.com Industry Business Support Services Specialities Diversity, Equity, and Inclusion, Energetic and Vibrant workplace, Equal Opportunity workplace, High employee engagement, A diverse & inclusive community, Pet friendly, Age friendly, A learning culture Company size: 101-1,000 Primary location 16/F, Magnet Place Tower 1, 77-81 Container Port Rd, Kwai Chung, Hong Kong About Make The Right CallWith over 21 years of experience, Make The Right Call
- an award-winning Call Centre in the Customer Service, has solidified its reputation as the “Customer Service Game Changer” and a leader in Customer Experience. Through ongoing innovation, data security awareness, and enhanced Standard Operating Procedures, we adapt to ever-changing customer behaviors in today’s dynamic business environment. Operating 24/7, we serve as a seamless extension of your business. Our state-of-the-art call centre in Hong Kong boasts over 330 workstations and the ability to support 15+ Global languages, catering World Wide markets.

Job Description
s Provide customer service to handle enquires and complaints Responsible for data entries, document checking Support ad hoc projects when required Requirements HKCEE/DSE or above Prior Customer Service Experience Is Highly Preferred Proficient in Chinese/ English typing Proactive, responsible, diligent and detailed minded 5 days work per week To learn more about Make The Right Call, please visit us www.maketherightcall.com MAKE THE RIGHT CALL is an equal opportunity & Inclusive employer and welcome applications from all qualified candidates. All application will be treated in strict and confidence and used for recruitment purpose only. As an award winning call centre, our mission is to develop and growth professional customer service candidates. If you think you are one of us, we look forward to meeting you. Company Overview People First Always Make The Right Call champions "People First." We optimize resources by empowering our people, believing effective management and teamwork drive success and excellence. Our vision: a unified Community built on Diversity, Equality, and Inclusiveness. We value each person's unique talents and idealism, nurtured by those around them. We are committed to fostering a more inclusive, collaborative environment for all. We believe that everyone possesses inherent talents and idealism, and that these qualities are nurtured by the people around us. Our goal is to cultivate a more inclusive environment within our community, encouraging diversity and collaboration. About Make The Right Call With over 21 years of experience, Make The Right Call
- an award-winning Call Centre in the Customer Service, has solidified its reputation as the “Customer Service Game Changer” and a leader in Customer Experience. Through ongoing innovation, data security awareness, and enhanced Standard Operating Procedures, we adapt to ever-changing customer behaviors in today’s dynamic business environment. Operating 24/7, we serve as a seamless extension of your business. Our state-of-the-art call centre in Hong Kong boasts over 330 workstations and the ability to support 15+ Global languages, catering World Wide markets Get To Know Us More At https://www.linkedin.com/company/make-the-right-call/ https://www.instagram.com/mtrc_hk