2nd Line Service Engineer
Enregistrez cette offre et organisez votre recherche
Créez un compte gratuit pour enregistrer des offres d'emploi, créer des alertes et revenir à cette liste depuis votre tableau de bord.
En continuant, vous acceptez nos Conditions d’utilisation & Politique de confidentialité.
- You provide technical support for printing plate processing equipment by either remote or on site support.
- Expected travel ~ 60-70%.
- You respond to first line support or end user software or hardware queries via ticketing system or other communication channels.
- You guide First Line support technicians and/or end user through the required steps to resolve the matter or escalate it to third line support as and when necessary
- You document the technical visits and highlight possible improvements towards design or production
- You update and develop technical material, such as written procedures (technical documentation) or tutorial movies for the self-service support database
- You closely cooperate with all functions in the factory, i.e. production, R&D, Business Office support, purchasing, etc.
- You provide technical trainings to the First Line Service / distributor technicians / customers
- You actively support the further development of remote capabilities with R&D
Your Profile
- You are an educated technician in the field of electrical engineering, mechatronics or a comparable education
- You are experienced in supporting equipment, either remotely or at the customer site
- You are able to work independently, self-dependent in the team
- You are fluent in English, knowledge of Dutch and other languages is an advantage
- You are willing to travel frequently in EMEA with rare intercontinental travel
- You are highly motivated, have a hands-on mentality and communicate well with other functions
- You have experience in using standard PC software (MS Office), knowledge of CRM/ticketing systems, OBS Studio & Power Director is beneficial as well as CAD / PLC programming
What We Offer
- You will be given the opportunity to further develop your experience in a challenging and inspiring environment
- Opportunities for professional development and career growth.
- A competitive salary package with a wide range of fringe benefits
-
2nd Line Service Engineer
Il y a 1 semaine
Ypres, VLG, Belgique XSYS Temps plein## **About XSYS** XSYS is a global provider of integrated solutions for the flexographic, letterpress and pre-press printing markets, offering photopolymer plate processing systems, sleeves/adapters, and complementary workflow technologies. With a strong focus on customer success, we combine deep technical expertise with service and support to deliver...
-
System Engineer
Il y a 5 jours
Kruibeke, Flemish Region, VLG, Belgique NTX Temps pleinVoor onze vestiging in Kruibeke zijn wij op zoek naar een System Engineer met ervaring in: - System engineer met van storage en virtualisatie - Security engineer met kennis van fortinet firewalls - Netwerk engineer met ervaring in design van complexe wired en wireless netwerken - Azure engineer met kennis van AVD. Over de job Je rol in actie: - Je biedt ...
-
Network Engineer
Il y a 5 jours
Flemish Region, VLG, Belgique Sopra Steria Temps plein**Company Description** Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. Successfully so! With more than 51.000 colleagues in nearly 30 countries, we rank as Europe’s leading digital solutions provider. Some of the most successful companies in Europe rely on our...
-
Medior Network Engineer
Il y a 5 jours
Flemish Region, VLG, Belgique Sopra Steria Temps plein**Company Description** Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. Successfully so! With more than 51.000 colleagues in nearly 30 countries, we rank as Europe’s leading digital solutions provider. Some of the most successful companies in Europe rely on our...
-
Service Commissioning Engineer
Il y a 1 semaine
Zaventem, Flemish Region, VLG, Belgique JR Automation Temps plein**Location:** Zaventem, Flemish Brabant, Belgium **Job ID** R0146575 **Date Posted** 2026-10-26 **Company Name** Hitachi Energy Belgium N.V. **Profession (Job Category)** Engineering & Science **Job Schedule** Full time **Remote** No **Job Description** **The opportunity** At Hitachi Energy, our purpose is advancing...
-
M365 System Engineer
Il y a 5 jours
Antwerp, Flemish Region, VLG, Belgique Wipro Télétravail Temps plein**About us:** Wipro Ltd. is a leading global information technology and consulting company, with over 230,000 dedicated employees serving clients across six continents. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful....
-
Senior System Engineer
Il y a 5 jours
Antwerp, Flemish Region, VLG, Belgique RGF Staffing Belgium Temps pleinRGF Staffing Belgium is op zoek naar een ervaren Senior System Engineer (3rd line) om ons Cloud Infrastructure Services team te versterken. In deze rol ben je verantwoordelijk voor het oplossen van **complexe** technische problemen, monitoring en systeembeheer van onze omgevingen, alsook de ondersteuning van CDX projecten. Je zal nauw samenwerken met...
-
Service Engineer Plant Operations
Il y a 1 semaine
Ninove, Flemish Region, VLG, Belgique La Lorraine Bakery Group Télétravail Temps pleinAt LLBG, technology plays a vital role in supporting our production sites and supply chain operations across multiple countries. As a Service Engineer Business Applications – Plant Operations, you ensure that our business-critical applications continue to perform at their best while helping our users get the most out of them. In this international role,...
-
Junior Customer Experience Engineer
Il y a 5 jours
Leuven, Flemish Region, VLG, Belgique Easi Temps plein**Spreek jij vloeiend Windows, Microsoft 365 en "Heb je al eens geprobeerd om het toestel opnieuw op te starten?"** **Dan moeten we praten!** **🚨 WIJ ZOEKEN IEMAND DIE NIET IN PANIEK SLAAT WANNEER ER OP HET SCHERM VERSCHIJNT: 'ER IS EEN FOUT OPGETREDEN'.** De gebruiker die zijn wachtwoord vergeten is. De printer die niet wil meewerken. De...
-
AI Solutions Engineer
Il y a 6 jours
Antwerp, Flemish Region, VLG, Belgique Oper Credits Télétravail Temps plein**About Oper** Oper, a European Fintech company, is a leader in cloud-based digital mortgage software. We provide personalized journeys for borrowers and lenders. Oper's technology streamlines the mortgage application process, eliminates paperwork, and increases transparency. The fastest growing part of our business is **Herman** , our AI agent for...