Test Analyst

Our client is seeking a Functional Test Analyst to support the continuous evolution of its B2B digital sales channels and Salesforce CRM ecosystem. The role is a key part of Agile Scrum teams, ensuring that new developments meet business requirements, comply with quality standards, and seamlessly integrate with existing applications. As a Functional Test Analyst, you will collaborate closely with Product Owners, Business Analysts, Developers, Scrum Masters, and fellow Test Analysts to validate solutions from an end-user perspective and contribute to delivering an exceptional customer experience. The Test Analyst will be a member of the B2B Performance & Change Team, which supports the B2B Transformation Detailed Tasks Testing & Quality Assurance
- Analyze business and functional requirements.
- Design, create, and maintain test scenarios and test cases.
- Execute functional, integration, regression, and end-to-end testing.
- Identify, document, and track defects using Jira.
- Ensure issues are resolved and retested before release. Agile Project Participation
- Participate in Scrum ceremonies, including sprint planning, daily stand-ups, refinements, reviews, and retrospectives.
- Collaborate with Business Analysts and Product Owners to clarify requirements and acceptance criteria.
- Contribute to solution discussions from a quality assurance perspective.
- Support release preparation and post-release validation activities. Salesforce CRM & Integration Testing
- Validate integrations between Salesforce CRM and B2B sales channels.
- Verify API interactions and data exchanges across applications.
- Ensure consistency and integrity of customer, contract, and sales data.
- Support testing of automated workflows and business processes. Stakeholder Collaboration
- Act as a bridge between business and IT stakeholders.
- Communicate testing progress, risks, and quality indicators.
- Participate in demonstrations and presentations for business users and stakeholders.
- Contribute to continuous improvement initiatives across projects. Competences: Technical Skills
- Experience in Functional Testing and Quality Assurance.
- Knowledge of Salesforce CRM.
- Experience with Jira for defect and ticket management.
- Experience with test management tools such as Zephyr.
- Understanding of Agile Scrum methodologies.
- Knowledge of API testing and system integrations.
- Understanding of data modeling concepts.
- Experience in test reporting and test data management. Soft Skills
- Strong analytical and problem-solving abilities.
- Excellent communication and stakeholder management skills.
- Ability to work collaboratively in cross-functional teams.
- Confident presenter capable of leading demos and workshops.
- Adaptable and proactive mindset.
- Strong attention to detail and quality focus.
- Ability to manage priorities in a fast-paced Agile environment.

Experience:

- At least 3 years of experience as a manual tester preferably in an Agile delivery environment.
- Experience within CRM transformation projects.
- Experience in digital sales channels or customer-facing platforms.
- Strong affinity and understanding of modern Test technology solutions (e.g. Test automation on its different levels, Test data management tooling, …
- Affinity or testing experience in Web, Mobile Application and UX in general. Languages: Fluent in English and either in French or Dutch