VMI Business Analyst
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- Participate in prospect meetings/calls
- Provide DA solution feature benefits to the prospects use case
- Demo the DA solution to prospects Project Management and implementation for new Clients
- Coordinate supplier and distributor set up
- Coordinate data exchange and testing.
- Coordinate internal operational tasks.
- Perform mass data manipulation and validation.
- Define new application requirements (features and functionality) customer requirements.
- Conduct on-site training session for new Client VMI Planners. Ongoing analysis and support
- On-going review and analysis of DA performance at the customer level
- Map performance observations with recommendations in the Account Management process
- Assist clients in adjustments to system configuration variables to solve customer needs
- Level 2, 3 and Critical Support Case responsibility Responsibilities
- Track and report data
- Build cross-functional partnerships, internally and externally
- Manage budgets
- Maintain a competitive market knowledge Consult with existing customers to improve their VMI Strategy
- Participate in performance reviews with clients
- Conduct introductory Performance Reviews.
- Work with Customer to identify goals and expectations.
- Assist Client staff in developing plans for improvement. System Development Consulting
- Provide input on development of new system features.
- Conduct testing of new system features.
- Provide instruction to assigned clients on new system features.
- Special Projects (as assigned) Qualifications
- Business system experience and understanding of Inventory Management.
- Strong customer service skills.
- Excellent written and oral communications skills in English and French.
- Other languages are a plus.
- Excellent organizational and project management skills.
- Willingness to learn.
- Data migration/management/manipulation experience.
- Experience with databases, including writing queries.
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