Customer Care Specialist FR/EN/NL
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- tape plus vite qu’il ne parle ?
- aime vraiment aider les gens?
- cherche un job où tu peux simplement être toi-même, sans masque ni filtre ? Alors tu es peut-être exactement la personne qu’il nous faut. GoldenPalace est l’une des marques de gaming les plus dynamiques et humaines. Et nous recherchons toi : un talent à l’aise avec les mots, débrouillard, avec du cerveau, de l’énergie et déjà une belle dose de maturité. What you’ll do You’ll be the voice, keyboard and heartbeat of GoldenPalace:
- Support our players via e-mail, live chat and tickets – always with a calm, friendly tone.
- Troubleshoot issues – from slots that refuse to load to documents that just won’t upload, until things run smoothly again.
- Write crystal-clear, warm communication in FR, NL & EN , tailored to each player.
- Own your cases from A to Z – you follow up like it’s your main quest, not a side mission.
- Think smart, act smarter – you spot patterns, suggest improvements and aren’t afraid to share new ideas.
- Level up non-stop – your brain is your best tool, and you love sharpening it with feedback, training and experience. What we expect We’re not looking for perfection — we’re looking for talent, attitude and drive . Voici ce qui fera de toi un(e) vrai(e) GP Advisor :
- D’excellentes compétences écrites et orales : tu t’exprimes clairement, proprement et avec style.
- La capacité d’expliquer, rassurer et guider — même quand le joueur panique, tu restes zen et pro.
- Un vrai sens du détail : précision, cohérence, empathie… tu sais que les nuances font la différence.
- L’envie de collaborer en équipe , de partager, d’aider et d’assumer pleinement tes responsabilités.
- Une attitude positive, constructive et respectueuse ; tu représentes la marque à chaque message.
- De la flexibilité et de la fiabilité : tu peux travailler selon un planning variable entre 08h00 et 22h00 , y compris certains shifts du week-end .
- Et surtout : l’envie de grandir , d’apprendre, d’évoluer et de donner le meilleur de toi-même. Why GoldenPalace?
- Een team gebouwd op Passion ; we love what we do
- Audacity ; we geven ruimte aan lef, ideeën & innovatie
- Respect ; écht, geen hol woord
- Connection ; je voelt je hier geen nummer
- Een jong, warm team dat je opvangt zoals je bent
- Een gaming-first omgeving waar entertainment en teamwork samenkomen Ready to press “Start”? Stuur je cv in PDF met je naam, (goede) motivatie en je enthousiasme naar jobs@goldenpalace.be en drop jezelf gewoon bij ons in de inbox. We kijken ernaar uit je te ontmoeten Let’s build something golden together.
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