German speaking
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- Be the main contact person for German-speaking customers.
- Answer customer questions by phone and email.
- Help customers with banking products, services, and account-related requests.
- Support customers with transactions and general banking questions.
- Communicate clearly and professionally in German.
- Follow banking regulations and company procedures.
- Build positive relationships by providing excellent customer service.
- Work closely with colleagues and share knowledge with the team
A successful candidate should:
- Enjoy helping people and providing good customer service.
- Be comfortable communicating with different types of customers.
- Speak German fluently and have a good level of English or French.
- Be patient, friendly, and professional.
- Be willing to learn about banking products and procedures.
- Stay organized and pay attention to details.
- Enjoy working as part of a team and sharing knowledge with colleague
- Additional benefits, such as ecovouchers and reimbursement of public transport costs.
- Full-time position (40 hours per week).
- 12 extra paid vacation days (RTT) on top of regular holidays.
- A fixed Monday to Friday schedule (9:00 AM to 6:00 PM), with no weekend work.
- Training and development opportunities within the banking and financial sector.
- The opportunity to obtain FSMA certification, fully paid for by the company.
- A dynamic, international, and supportive work environment in Brussels.
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