ICT Functional Analyst
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Vos missions
Great assignments await you with our key account clients in rich and varied environments
We are looking for an experienced ICT Analyst / Functional Business Analyst to join a cross-functional Agile product team working on business-critical applications supporting commercial operations and energy flow planning.
The Analyst will cover the full product lifecycle: business requirements, functional analysis, modelling, user stories, functional testing, UAT, deployment and production support.
The application landscape covers processes such as customer onboarding, contracting, demand processing, flow planning, network balancing, billing, invoicing, data publication, reporting and B2B messaging, within a complex and regulated European energy environment.
The role requires close collaboration with business stakeholders, end users and developers, with a strong focus on product quality, regulatory evolution and future energy carriers such as hydrogen and biomethane.
Your
missions:
Gather, analyse and clarify requirements through workshops and stakeholder interviews.
Translate requirements into functional solutions and conceptual models aligned with the existing application architecture.
Collaborate closely with developers and other product team members throughout the delivery lifecycle.
Support the implementation of new features and regulatory changes.
Contribute to functional testing, UAT, deployment and post-production support.
Support the continuous evolution of the applications towards new energy and low-carbon use cases.
Contribute to knowledge sharing and continuous improvement within the team.
Your activities:
Create use case diagrams, activity diagrams and information models.
Use UML and BPMN for functional and process modelling.
Refine requirements into clear user stories and contribute to effort estimation.
Participate in backlog refinement, sprint planning, daily stand-ups, reviews and retrospectives.
Create and execute functional test scenarios.
Support end users during User Acceptance Testing (UAT).
Conduct demos and training sessions and provide clear documentation.
Handle service requests and production issues and propose improvements.
Work closely with business and technical teams to ensure effective and sustainable solutions.
You have the following
skills:
Strong analytical and problem-solving skills.
Proven experience with UML and BPMN.
Experience with modelling and documentation tools such as Sparx Enterprise Architect and Confluence.
Good knowledge of relational databases and ability to write simple SQL queries.
Experience working in Agile environments, such as Scrum, SAFe, LeSS or similar.
Familiarity with Azure DevOps or Jira for backlog and sprint management.
Proven ability to work in cross-functional teams and collaborate closely with developers.
Excellent communication and stakeholder management skills with technical and non-technical stakeholders.
Degree in Computer Science, Engineering, Business or a related field.Fluent English.
Good command of French or Dutch, with willingness to improve the other language.
Nice to HaveExperience within energy, utilities, infrastructure or another regulated environment.
Understanding of energy flow planning, transmission, storage or terminalling processes.
Knowledge of processes such as contracting, demand processing, network balancing, billing, invoicing, reporting or B2B messaging.
Exposure to Belgian or European regulatory requirements.
Knowledge of the European energy market.
Interest or experience in hydrogen, biomethane or other low-carbon energy carriers.
Experience with complex, business-critical application ecosystems.
Experience with functional testing, UAT, production support, demos and end-user training.
MindsetProduct-focused, with attention to real business and user value.Collaborative, comfortable working across business and IT.Curious and proactive, able to challenge requirements and look beyond the initial request.Adaptable and resilient in an evolving enviro