IT Customer Support Engineer
il y a 3 semaines
De job
Over deze job
Welcome to WEngage Türkiye headquarters in the heart of the capital Ankara .
Our experienced employees are all ready to create the ultimate customer experience for your customers.
With a strong local presence and international expertise in customer experience, backed up by more than 30 years of experience, WEngage Türkiye is the go-to place for high-quality customer contacts.
Our talented professionals in Türkiye also have a strong affinity with the Benelux market, which means they can thoroughly empathise with the needs of your customers.
The WEngage Türkiye office is ready for the future and is fully equipped with all modern amenities.
This way, we create even better connections together
Wat doe je?
As IT Officer at WEngage Turkey, you will be the first point of contact for all IT matters in Turkey.
In this role, you will provide maintenance of the computer desktop and laptop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will be responsible for administration and internal support of the Company’s PCs, printers, servers, and related equipment. The tasks include end user support, license tracking, and performing PC maintenance, upgrades and configurations.
You will be in charge of e.g.:
Providing first line helpdesk support and resolving problems to the end user’s satisfaction in person or over the phone.
Monitoring and responding quickly and effectively to requests received through the IT helpdesk.
Monitoring Service Desk for tickets assigned to the queue and process first-in first-out based on priority.
Modifying configurations, utilities, software default settings for the local workstations.
Ensuring that each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized pieces of equipment.
Installing, testing and configuring new workstations, peripheral equipment and software.
Maintaining inventory of all equipment, software and software licenses.
Reporting issues to the Service Desk for escalation.
Documenting internal procedures.
Managing PC setup and deployment for new employees using standard hardware, images and software.
Adding and removing users and computers, assigning to proper groups in Active Directory.
Performing timely workstation hardware and software upgrades as required.
Managing the stock and reporting the evolution.
Rotating with the team in the on-duty position outside business hour.
Respecting IT ticket SLA’s.
Waarin zal je uitblinken?
You have a Bachelor degree in
-
IT Customer Support Engineer
il y a 6 jours
Machelen, Flandre, Belgique IPG Temps pleinDe job Over deze job Welcome to WEngage Türkiye headquarters in the heart of the capital Ankara . Our experienced employees are all ready to create the ultimate customer experience for your customers. With a strong local presence and international expertise in customer experience, backed up by more than 30 years of experience, WEngage Türkiye is...
-
Onsite IT Support Engineer
il y a 2 semaines
Machelen, Belgique Hemmersbach Temps pleinYour skills Languages: Fluent in English & French (Dutch is a strong plus) Good general understanding of IT principles such as Networks, Hardware and Domains Working knowledge of leading software Good experience in End User device hardware and software troubleshooting Good working knowledge of Operating system such as Windows and Mac related...
-
IT Customer Support Engineer
il y a 6 jours
Machelen, Flandre, Belgique IPG Temps pleinThe Opportunity Welcome to the headquarters of WEngage Suriname in the heart of the capital Paramaribo. Our dedicated team is ready to welcome you with a warm smile. At WEngage, we embrace diversity and leverage it as a strength in our service delivery. Our local presence in Suriname combined with our international expertise in customer experience and over...
-
IT Support
il y a 6 jours
Machelen, Flandre, Belgique Viavera Recruitment Temps pleinExciting Opportunity for IT Support in a Leading International Medical CompanyAre you ready to be at the forefront of groundbreaking medical technology?We're on the lookout for a talented IT Support professional to elevate our technological capabilities.De functie:Role Overview:As an integral part of our team, you'll be the backbone of IT support, catering...
-
On-site IT Support Engineer
Il y a 2 mois
Machelen, Belgique Hemmersbach Temps pleinYour skills Ervaring met on-site support en ticketsysteem Bekend met Windows OS, Mac OS en verschillende software applicaties Managed Print Service (MPS) / Mobiele telefoons configureren (Apple en Android) (MS Intune) / MS Office 365 Vloeiend in Nederlands, Engels & Frans Klantgerichte aanpak Your Tasks Als On-site IT Support Engineer...
-
On-site IT Support Engineer
il y a 3 semaines
Machelen, Belgique Hemmersbach Temps pleinYour skills Ervaring met on-site support en ticketsysteem Bekend met Windows OS, Mac OS en verschillende software applicaties Managed Print Service (MPS) / Mobiele telefoons configureren (Apple en Android) (MS Intune) / MS Office 365 Vloeiend in Nederlands, Engels & Frans Klantgerichte aanpak Your Tasks Als On-site IT Support Engineer...
-
On-site IT Support Engineer
il y a 6 jours
Machelen, Flandre, Belgique Hemmersbach Temps pleinYour skills Ervaring met on-site support en ticketsysteem Bekend met Windows OS, Mac OS en verschillende software applicaties Managed Print Service (MPS) / Mobiele telefoons configureren (Apple en Android) (MS Intune) / MS Office 365 Vloeiend in Nederlands, Engels & Frans Klantgerichte aanpak Your Tasks Als On-site IT Support Engineer bied je...
-
IT Helpdesk Support
il y a 3 semaines
Machelen, Belgique HAYS Temps pleinIT Helpdesk Support | First line Support Engineer | International Company | English | 1094937 **Your new role**: *** As an IT Helpdesk Engineer you will act as first or second line support to the end-users. You will deliver the support to both onsite and remote users in an international environment. Beside the support tasks, you will have to train or coach...
-
Support Engineer M365
il y a 6 jours
Machelen, Flandre, Belgique Proact IT Group AB Temps pleinMicrosoft 365 & Legacy Support Engineer Als support engineer richt je je op het oplossen van zowel complexe als minder complexe vragen en incidenten bij klanten. Het ondersteunen van M365 clients en de algehele client infrastructuur is cruciaal in je rol. Aangezien veel organisaties nog steeds niet volledig in de cloud werken, is het belangrijk dat je ook...
-
IT Support Analyst
il y a 4 semaines
Machelen, Belgique Essity Temps pleinIT Support Analyst Essity is currently searching for an IT Support Analyst . This position will be based at Diegem and partly in Stembert, assisting office, factory and sales force users. This role will provide basic IT support to customers following defined Service Management procedures. Responsibilities will include acting as main point of...
-
IT Support Analyst
il y a 2 semaines
Machelen, Belgique Essity Temps pleinIT Support Analyst Essity is currently searching for an IT Support Analyst . This position will be based at Diegem and partly in Stembert, assisting office, factory and sales force users. This role will provide basic IT support to customers following defined Service Management procedures. Responsibilities will include acting as main point of...
-
Support Engineer Vacature, BE
Il y a 2 mois
Machelen, Belgique Proact Temps pleinWie zijn we? Proact is een full-service IT-dienstverlener. Wij helpen onze klanten met hun digitaliseringsreis van on-premise naar de cloud (of naar een hybrid model). We doen dit door lange termijn relaties op te bouwen met onze klanten, door het inzetten van hooggekwalificeerde IT-specialisten en het gebruiken van de beste technologieën. Hiermee kan...
-
IT Support
Il y a 2 mois
Machelen, Belgique Viavera Recruitment Temps plein**Exciting Opportunity for IT Support in a Leading International Medical Company!** Are you ready to be at the forefront of groundbreaking medical technology? We’re on the lookout for a talented **IT Support** professional to elevate our technological capabilities. **De functie**: **Role Overview**: As an integral part of our team, you’ll be the...
-
Tergos - IT Service Desk
il y a 3 semaines
Machelen, Belgique Tergos Temps pleinFor this international renomated company you will join the IT services team. Joining this team means that you will be trained to be be the IT expert of this company in the future. Are you service minded, customer oriented, a real problem solver? Then this is certainly the right fit for you! Job You act as the SPOC for all related issues towards Hardware...
-
Proact IT Group AB
il y a 3 semaines
1830 Machelen, Belgique Proact IT Group AB Temps pleinAls Microsoft 365 & Legacy support engineer focus jij je op het oplossen van complexe en minder complexe vragen en incidenten bij de klant. Het supporteren van M365 clients en de client infra in het algemeen is in je rol van groot belang. Gezien een groot deel van de organisaties nog niet volledig cloud based zijn is het van belang dat je eveneens kennis...
-
Proact IT Group AB
il y a 3 semaines
1830 Machelen, Belgique Proact IT Group AB Temps pleinAls Microsoft 365 & Legacy support engineer focus jij je op het oplossen van complexe en minder complexe vragen en incidenten bij de klant. Het supporteren van M365 clients en de client infra in het algemeen is in je rol van groot belang. Gezien een groot deel van de organisaties nog niet volledig cloud based zijn is het van belang dat je eveneens kennis...
-
IT Architect Senior
il y a 7 jours
Machelen, Belgique FIS Global Temps plein**Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor of Computer Science **Travel Percentage**: 1 - 5% The world of finance moves fast. At FIS, we're faster. Our teams are empowered to learn, grow, and make an impact-in their careers and communities. We deliver innovation that...
-
Helpdesk IT Support
Il y a 2 mois
Machelen, Belgique Talentus Temps pleinTalentus is de partner bij uitstek voor het uitstippelen van je carrièrepad! Wij streven naar een ideale match tussen je ambities en de visie van onze klanten. Onze missie? Samen bouwen aan je professionele toekomst! **Functie**: Als **Helpdesk IT Support** bied jij ondersteuning aan collega's, maar ook aan de techniekers. Samen met je collega's, een...
-
Implementation Manager
il y a 2 semaines
Machelen, Belgique Nallian Temps pleinWe are looking for an **Implementation Manager** for our Check-It Product (web - and mobile app). **About us** Nallian is a fast-growing tech scale-up that is already considered one of the leading players in the international air cargo industry regarding enabling collaboration. Our solutions empower the different parties in the supply chain to work better...
-
Customer Support Administrator
il y a 6 jours
Machelen, Flandre, Belgique Leica Geosystems AG - Part of Hexagon Temps pleinOur technologies are shaping urban and production ecosystems to become increasingly connected and autonomous - ensuring a scalable, sustainable future._In this role, you will be part of a small but motivated and dynamic team of Customer Care. Together with your colleagues, you strive to always offer the best service and quality to our customers within the...