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Technology Delivery Build Consultant

Il y a 4 mois

Machelen, Belgique McDonald's Temps plein

McDonald’s is the largest restaurant chain in the world and also the most people-oriented enterprise around the globe. We are constantly looking for ways to reinvent ourselves in order to serve our customers better, every single day.

Rooted in our Belgian society for more than 40 years, we feel particularly committed to our environment and partners. There are currently 111 McDonald’s restaurants in Belgium, run by 25 independent entrepreneurs (Franchisees).

Because our business is growing fast-paced, we are looking for talented people to reinforce our head offices that provide support to all restaurants.

In this exciting role you are part of the Technology team that is responsible for all Technology related topics in the Belgian restaurants and reporting to the Technology country Lead.

As a market leader, McDonald’s is now more than ever working on new IT and Digital foundational projects. These are exciting times for IT profiles to really become part of McDonald’s business critical solutions.

 

About the job

The Technology Delivery Build Consultant primary’s responsibility will be to organize, validate, monitor and control the build and deployment of solutions and services across the McDonald’s technology portfolio in a professional and timely manner. This role will drive the delivery of technologies and services, and will ensure adherence to McDonald’s Market service development and deployment processes.

 

Main responsibilities include, but are not limited to:

 

  • Organize, monitor and control the build and deployment of solutions and services across the McDonald's technology portfolio.
  • Collaborate with technical teams to develop, validate and optimize effective and robust solutions and services.
  • Manage the successful delivery of technology solutions and services to a high quality, on time and on budget.
  • Work with internal resources and partners for the delivery of technology solutions and services.
  • Maintain strong relationships with our managed service providers and internal and external stakeholders.
  • Manage risk through effective analysis, mitigation and contingency planning.
  • Ensure all relevant technology service management processes are adhered to and implemented with formal documentation completed.
  • Analyze the current portfolio to detect critical deficiencies and recommend improvements.
  • Provide 4th line support for all technologies in the McDonald's portfolio.
  • Be an escalation point within the technology team for critical issue resolution.

 

About you now

To be able to thrive in this role, we believe you need to possess the following knowledge, skills and abilities and be able to explain and demonstrate that you can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

 

  • Minimum degree Bachelor in IT (or equivalent thru experience)
  • 4+ years of relevant work experience (Technology, Digital, IT Project Management, Managed Services and / or Consultancy), preferably in a business environment

Technology Specific:

  • Strong background in ITIL and Knowledge Management processes preferable.
  • Experience or proficiency with technology projects.
  • Breadth of technical skills related to the hardware, software and IT infrastructure of an organization.
  • Disaster Recovery/ Business Continuity design, implementation is a plus.
  • Experience managing solution and services delivery across a full technology stack (infrastructure through applications) and in a "hybrid cloud" environment combining on-premises data centers, IaaS, PaaS, and SaaS.

The following skills would be recommended but not essential: 

  • Batch file programming (PowerShell scripting)
  • IS027001

 

Personal

  • Connector of people and ideas.
  • Sense of responsibility and organized.
  • Team player who is capable of independently leading and making decisions.
  • Positive role model for others.
  • Strong communication skills and a good dose of persuasiveness.
  • Analytically strong: a real problem solver
  • Curious and proactive.
  • Excellent verbal and written communication skills Fluency in French & Dutch (native in one of both) & solid knowledge of English.

 

What we have to offer you

  • Becoming part of an energizing team of the McDonald’s Family;
  • Working for an innovative and people-oriented Belgian SME, backed by a strong and leading multinational;
  • The freedom to organize your work around your private life;
  • A full-time open-ended employment contract;
  • An attractive & market competitive salary package;
  • 30% discount on all McDonald’s products just for you;
  • A smile on your face every single working day.

 

Are you up for it?

Please enlighten us by applying and sending your CV & motivation letter to charlotte.vanrompaey@be.mcd.com

We cannot wait to hear from you