Sales Agent

il y a 6 jours

Antwerp Flemish Region, VLG, Belgique Club Med Travail à distance Temps plein

**Travel Experience Designer**
**(agency)**

**About

us**

Established in 1950, Club Med

is

the pioneer of premium all-inclusive holidays.

We

have been continuously innovating over the last

7

0 years and now offer close to 80 ski and sun resorts across Europe, Asia, Africa,

America

and the Caribbean as well as a ‘Club Med 2’ cruise

.

Club Med offers a new way of experiencing holidays in its upscale friendly and multicultural resorts

.

Our

success comes from

the strong commitment to exceed customers’ expectations and deliver an unforgettable

experience.

**About our Business Unit**

Our management model separates Resorts from Markets. In this position,

you will belong to the EAF Markets, which handles sales in Europe,

Africa,

and France in over ten countries.

**Job overview

:**

As a

Travel Experience Designer

, you will

be responsible for

:

- A

ssisting

agents to make their own bookings on the Travel Agent website, as well as book.
- C

ontributing with your

expertise

to achieve

sales objectives

and customer satisfaction.

**Main missions

:**

1)

Be a key player in customer consideration

- Welcome your client

with a premium

posture
- Create a personalized and lasting relationship with clients, proactively

accompanying

them throughout the sales

process
- Ensure the follow-up and the satisfaction of

Clients

2)

Create

a

customized

travel

experience

- Collect / understand expectations and motivations of

Clients
- Make recommendations to create a tailor-made

trip
- Enhance destinations,

products

and the Club Med

experience

3)

Develop

business

activity

- Develop your turnover by recruiting and

retaining

Clients as well as selling

additional

services
- Identify

business opportunities of Clients (M & E, Partnership, Sponsorship, Influencer, Recommendation)
- Update and follow the commercial data (customer file, data catching, complaint tracking)

**Skills

and competencies

we’re

looking for

:**

·


Good knowledge of travel and the tourism industry

·


Dutch mandatory, French is a plus

·


Excellent customer service skills

·


Passionate about travel

·


Team player

·


Customer oriented, argumentative skills, oral and written communication skills

**Why you should join us**

:

At Club Med we have 5 values:

**kindness, multiculturalism, responsibility,

freedom**

and

**pioneering spirit**

. Like G.O.'s and G.E.'s around the world, we also share what we call the Club Med spirit: being professional and festive, a unique state of mind and a lifestyle that unites all our team members.

The Club Med spirit is about accomplishment while living a unique experience.

**If you are**

**open-minded, a team player, and**

**have an**

**entrepreneurial spirit,

you should apply**

**Job Type:**

Permanent, 38h/week including some Saturdays

**Location:**

Anvers, Belgium

Salaire estimé

38.080 € - 76.160 € //an

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Amériques

Europe

Asie / Océanie

Afrique

Sales Agent

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