digital customer journey analyst

Meer dan 33.000 mensen die samen dingen in beweging zetten. Als grote, duurzame Belgische retailer willen we écht iets betekenen voor onze medewerkers, klanten en partners. Reken maar dat we trots zijn op wat we vandaag doen! We zoeken voortdurend naar opportuniteiten en duurzame samenwerkingen. Altijd toekomstgericht en vanuit de behoefte van de klant....

Meer dan 33.000 mensen die samen dingen in beweging zetten. Als grote, duurzame Belgische retailer willen we écht iets betekenen voor onze medewerkers, klanten en partners. Reken maar dat we trots zijn op wat we vandaag doen! We zoeken voortdurend naar opportuniteiten en duurzame samenwerkingen. Altijd toekomstgericht en vanuit de behoefte van de klant....

Functieomschrijving/Helemaal klaar!Je sollicitatie is succesvol ingediend!Andere vacatureJe hebt al gesolliciteerd op deze vacatureWe waarderen uw interesse in deze functie. Helaas heb je al gesolliciteerd op deze functie.If you need assistance or believe this is an error, please email us at apply@colruytgroup.recruitee-inbox.com

Join a digital banking environment focused on Online & Mobile Banking, including payments, cards, digital signatures, onboarding journeys, and regulatory requirements. Collaborate closely with business stakeholders, Product Owners, architects, developers, testers, and fellow analysts within agile squads. Gather, analyze, and document business requirements...

Your role & work environmentAs (Senior) Customer Journey Expert, you are together with the team responsible for the end-to-end customer journeys. Taking ownership of the end-to-end customer experience for consumer loans, from application to disbursement. This involves managing both the process as well as the product and the use thereof in our various...

Colruyt Group recherche un Expert parcours client numérique pour concevoir et optimiser des parcours clients intelligents et personnalisés à Halle. Vous travaillerez au croisement du marketing, des données et de la technologie, avec un esprit orienté utilisateur et une attention portée aux besoins des marques et du client final.Basé à Halle, vous...

ENTICO ICT in Brussels is looking for a Functional Analyst to join a dynamic digital banking team. You will gather and document important business requirements, translate them into functional specifications, and work closely with development teams in an Agile environment.The ideal candidate has at least 5 years of experience, particularly in the banking...

BASE is seeking a Marketing Data Analyst to collect, analyze, and translate customer data into actionable insights that drive digital journey strategies across our ecommerce initiatives.You will collaborate with the e-commerce manager, campaign teams and product managers to turn business goals into measurable KPIs, build dashboards, and empower stakeholders...

ING Belgium is seeking an (Senior) Customer Journey Expert to own end-to-end consumer loan journeys, from application to disbursement, across channels. You will work with risk, operations and sales, translating business needs into IT requirements and guiding the Loanbusters squad in delivering improvements.You will lead with an entrepreneurial mindset,...

ING Belgium seeks an IT Area Lead Digital First to shape customer digital journeys, leading a multi-site team and 4 chapter leads plus engineers. You will translate strategy into architecture, drive delivery across Daily Banking and Payments & Cards, and partner with Core Banking and enterprise teams to align with the future platform migration.You bring 10+...

ING Belgium seeks a (Senior) Customer Journey Expert to own the end-to-end experience for consumer loans, from application to disbursement. You will lead the journey with the team, shaping product usage across channels and collaborating with risk, operations, and sales to anticipate customer needs.In the Tribe Consumer Loans, you’ll join the backend squad...

Als Digital Customer Journey Expert bouw je mee aan slimme en gepersonaliseerde klantinteracties binnen Colruyt Group. Je neemt als journey expert een centrale rol op in het ontwerpen en verbeteren van customer journeys — van eerste idee tot succesvolle uitvoering. Vanuit het Customer Activation Service Center (CASC) werk je op het snijvlak van marketing,...

Jouw nieuwe werkomgevingWij hebben ambitieuze plannen om de digitale ervaring van onze klanten te verbeteren en tegelijkertijd mensen te helpen hun financiële gezondheid te versterken. Daarnaast willen we een positieve bijdrage leveren aan de maatschappij en de wereld om ons heen.Binnen de Tribe Daily Banking & Client First zijn wij verantwoordelijk...

NN is seeking a Customer Journey Expert to shape the entire digital sales journey, combining strategy, CX, data analysis, and digital innovation to boost online sales and satisfaction.You will align with Product teams to prioritize opportunities and maximize impact, while driving segmentation, personalization, and improvements across the digital funnel....

Your role & work environmentAs (Senior) Customer Journey Expert, you are together with the team responsible for the end-to-end customer journeys. Taking ownership of the end-to-end customer experience for consumer loans, from application to disbursement. This involves managing both the process as well as the product and the use thereof in our various...

Jouw nieuwe werkomgevingWij hebben ambitieuze plannen om de digitale ervaring van onze klanten te verbeteren en tegelijkertijd mensen te helpen hun financiële gezondheid te versterken. Daarnaast willen we een positieve bijdrage leveren aan de maatschappij en de wereld om ons heen. Binnen de Tribe Daily Banking & Client First zijn wij verantwoordelijk voor:...

AmRest Holdings SE in Belgium is seeking a CX Business Analyst to translate business needs into clear, actionable deliverables that support customer-centric IT solutions.You will gather requirements, define use cases, document functional deliverables, coordinate with Product Owners and IT teams, validate test strategies, and help drive transformation and...

Join a digital banking environment focused on Online & Mobile Banking, including payments, cards, digital signatures, onboarding journeys, and regulatory requirements. Collaborate closely with business stakeholders, Product Owners, architects, developers, testers, and fellow analysts within agile squads. Gather, analyze, and document business requirements...

Your role & work environment As (Senior) Customer Journey Expert, you are together with the team responsible for the end-to-end customer journeys. Taking ownership of the end-to-end customer experience for consumer loans, from application to disbursement. This involves managing both the process as well as the product and the use thereof in our various...

ING Belgium seeks a (Senior) Customer Journey Expert to own the end-to-end experience for consumer loans, from application to disbursement. You will lead the journey with the team, shaping product usage across channels and collaborating with risk, operations, and sales to anticipate customer needs.In the Tribe Consumer Loans, you’ll join the backend squad...