itil process

A project is not finished when it is delivered. It is finished when operations can run it.A multinational defence organisation in Mons runs an operations centre that inherits every new system its projects build. You would sit at that handover point: agreeing up front what "ready for operations" means, checking deliverables against it, and chasing what is...

A project is not finished when it is delivered. It is finished when operations can run it.A multinational defence organisation in Mons runs an operations centre that inherits every new system its projects build. You would sit at that handover point: agreeing up front what "ready for operations" means, checking deliverables against it, and chasing what is...

A project is not finished when it is delivered. It is finished when operations can run it. A multinational defence organisation in Mons runs an operations centre that inherits every new system its projects build. You would sit at that handover point: agreeing up front what \"ready for operations\" means, checking deliverables against it, and chasing what is...

We are seeking a Senior IT Strategy Analyst to join our team in Brussels. The role will lead end‑to‑end management of Microsoft contracts and digital workplace initiatives, working closely with management and suppliers. Key responsibilities Manage the Microsoft Enterprise Agreement, including true‑up, renewal, license optimization, audit...

Responsibilities Configure and manage complex datacom equipment, including routers, switches, load balancers, and firewalls. Monitor and improve network security through the management of intrusion detection and antimalware systems. Maintain a segmented hybrid network environment, covering both wired and wireless infrastructure. Manage data center operations...

Function Our client is looking for an experienced infrastructure specialist to support the technical management of a hybrid ICT environment, with a strong focus on datacenter operations, networking, and security. In this role, you will help shape robust and sustainable infrastructure solutions, advise on new technologies, and work closely with both internal...

pbCompany Description /b Avanade is a leading digital, cloud and advisory organisation in the Microsoft ecosystem. In Belgium, our cloud infrastructure team helps enterprise customers modernise, operate and improve Microsoft Azure and hybrid environments across managed services scenarios. /p pbCompany Description /b Avanade is a leading digital, cloud and...

We are currently looking for a CloudOps Engineer to strengthen the Cronos Europa team.Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.As a member of our technical team, you will be responsible for managing cloud operations and AWS infrastructure, maintaining...

Bring dozens of organisations onto one way of buying, and make it stick. A multinational defence headquarters in Brussels is modernising how its business services work across dozens of civil and military bodies, and procurement is one of the main streams. This role leads it. What You Would Be Doing Leading the procurement stream of a wider business services...

Bring dozens of organisations onto one way of buying, and make it stick. A multinational defence headquarters in Brussels is modernising how its business services work across dozens of civil and military bodies, and procurement is one of the main streams. This role leads it. What You Would Be Doing Leading the procurement stream of a wider business services...

pbWe are seeking a Linux System Engineer to join our team. You will provide advanced operational support for Linux‑based IT infrastructure, ensuring stability, performance, and compliance. The role involves incident resolution, automation, and participation in RD initiatives. /b /ppbKey responsibilities /b /pullipbProvide 24/7 operational support for Red...

Bring dozens of organisations onto one way of buying, and make it stick. A multinational defence headquarters in Brussels is modernising how its business services work across dozens of civil and military bodies, and procurement is one of the main streams. This role leads it. What you would be doing Leading the procurement stream of a wider business services...

We are seeking a Linux System Engineer to join our team. You will provide advanced operational support for Linux‑based IT infrastructure, ensuring stability, performance, and compliance. The role involves incident resolution, automation, and participation in R&D initiatives. Key responsibilities Provide 24/7 operational support for Red Hat Enterprise...

De organisatie zoekt tijdelijke ondersteuning om procesmanagement structureel uit te rollen binnen de organisatie, in het kader van de energiebalans. Voor de opdracht wordt een team van in totaal 1,5 FTE voorzien: een ervaren process analyst die de aanpak, de workshops, de KPI’s en de governance trekt, en een junior process analyst die de processen in BPMN...

At UniSystems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Service Desk Agent to join our UniQue team in Brussels! What will you be doing in this role{{:}} • Provide second-level support for client-specific infrastructures, systems, and services (e.g., file and print services, RDS, and...

KEY RESPONSIBILITIES: • Lead requirements analysis, validation and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable. • Elicit requirements using interviews, document analysis, surveys, site visits, business process descriptions, use cases, scenarios,...

Duties & Role: Deliver enterprise architecture outcomes within ACaT framework Support development and integration of Reference Architectures (RAs) into AIDA Lead and support architecture sprints Prepare and coordinate ACaT meetings and documentation Develop interoperability models and architecture artefacts Analyse and align architectures with NATO...

5+ years in organizational change management within complex organizations.EducationMaster's degree or equivalent experience in organizational change management.LanguagesRequired SkillsChange Management ITIL SIAM ServiceNow Prosci/ADKARNice to haveOutsourcing Sourcing Transitions Multi-supplier ModelsSoft SkillsClear communication Analytical skills...

In this role, you lead the end-user support and digital workplace services within our global ICT environment. You ensure high-quality, stable, and user-focused service delivery and combine strong people management with process excellence. By doing so, you continuously improve the workplace experience while aligning business needs with IT solutions.You lead...

h3Duties Requirements /h3 pPosition: CSU Brussels – Endpoint Security Expertbr/Reference Number: C br/Equivalent NATO Grade: G12br/Work Location: Brussels, Belgiumbr/Security Clearance: NATO Secret /p h31. Main Duties and Responsibilities /h3 pThe Endpoint Security Expert will be responsible for managing, maintaining and improving NATO's endpoint security...