logistics customer experience analyst

Customer Experience Business Analyst Publication date : Oct 26, 2026, 12:00AM As a CX Business Analyst, you will be responsible for translating business needs into clear, actionable deliverables that support the design of efficient, customer-centric IT solutions. You will ensure that business requirements are accurately captured and translated into...

Kuehne + Nagel in Geel is seeking a Customer Service Specialist to be the voice for our customers. You will answer inquiries, provide solutions, and ensure seamless communication between customers and internal teams.You will manage the order from entry to delivery, ensure on-time processing, and proactively address operational issues. You will monitor KPIs,...

Main responsibilities: Requirements Gathering & Analysis Gather and clarify business needs for standard projects. Translate macro customer journeys and process inputs into detailed Use Cases and Business Rules. Collect and organize business deliverables, such as mock-ups, content, communications, and translations, ensuring consistency across...

Several years of experience as a Business Analyst. Education Several years of experience as a Business Analyst. Languages French Dutch Required Skills JIRA Confluence Agile Soft Skills Stakeholder management Cross-functional collaboration Customer experience mindset Confident communication Structured mindset About The Position The role involves translating...

Upway is seeking a Regional Operations Manager for the Benelux region to combine customer empathy with operational discipline in a fast-growing environment. You will oversee all customer-facing operations from pre-sales to warranty management, including logistics quality and new demand models like leasing and subscriptions.You will work closely with the...

Pauwels Consulting is seeking an advanced professional to provide strategic support for international trade and customs operations across the EMEA region. You will monitor compliance and optimize import/export processes, working with regulators and internal teams.The role focuses on tariff classification, valuation, and origin, with experience in EIDR, SDP,...

KBC Group zoekt een Business Analyst die als brug fungeert tussen business en IT en businessbehoeften vertaalt naar heldere oplossingen. Je werkt in een ervaren team in België en werkt nauw samen met internationale collega's.Je analyseert processen, bewaakt klantbeleving en leidt initiatieven van analyse tot realisatie binnen een Agile-omgeving. Een rol met...

Customer Experience Quality Analyst 711 is een snelgroeiend Belgisch iGaming- en technologiebedrijf met hoofdkantoor in Brugge, actief binnen online casino en sports betting. We bouwen verder op meer dan 30 jaar ervaring binnen de Belgische kansspelmarkt. Vanuit deze sterke basis werd het internationale merk 711 Sport & Casino ontwikkeld. Na onze lancering...

If you are a Customer Experience Analyst professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you in Liège, Belgium. In this role, you will serve as a trusted partner to customers, ensuring a positive post-delivery experience while driving customer satisfaction, retention, and business growth. You will...

Maersk is hiring for a Customer Experience role on a 6-month fixed-term contract with potential for permanent placement. You will manage customer communications for shipments, promote e-solutions, and drive service improvements with a diverse team in a fast-paced logistics environment.The role emphasizes excellent English and Dutch language skills,...

If you are a Customer Experience Analyst 2 professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you in Liège, Belgium. In this role, you will serve as a trusted partner to customers, ensuring a positive post-delivery experience while driving customer satisfaction, retention, and business growth. You will...

KBC Group zoekt een Business Analyst die als brug fungeert tussen business en IT en businessbehoeften vertaalt naar heldere oplossingen. Je werkt in een ervaren team in België en werkt nauw samen met internationale collega's.Je analyseert processen, bewaakt klantbeleving en leidt initiatieven van analyse tot realisatie binnen een Agile-omgeving. Een rol met...

DescriptionIf you are a Customer Experience Analyst 2 professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you in Liège, Belgium. In this role, you will serve as a trusted partner to customers, ensuring a positive post-delivery experience while driving customer satisfaction, retention, and business growth. You...

Ever wondered how the products you buy in your local supermarket are transported to Europe? Amazed by the speed at which your new sneakers are delivered to your home? Were you impressed by Maersk’s contribution to the distribution of millions of vaccines globally? You can now become a part of one of Time’s Top 100 Most Influential Companies, shaping the...

Time Type: Full TimeMove forward as Logistics Officer, Customer Operations in Desteldonk You get it done As a Logistics Officer you will be responsible for the seamless management of logistics services for one or more clients in the pharmaceutical/healthcare sector. In this role, you will act as a liaison between the client and internal departments, as well...

Accenture Belgium is seeking a Customer Advisory Consultant to shape client agendas, design customer experiences and drive growth through data-driven insights.You will lead workstreams, mentor analysts, and collaborate with senior stakeholders to deliver innovative strategies. Fluency in Dutch or French and English is valued, with a background in consulting...

Role OverviewThe Data Analyst will support the development of a world-class delivery experience.This role will involve grasping complex concepts quickly, uncovering facts and identifying root causes of performance issues from detailed data, as well as understanding general trends. Furthermore, you will be combining different internal and external data...

Location: Diegem, Belgium. Relocation support: This role is based in Diegem, Belgium. Novartis is unable to offer relocation support: please only apply if accessible.Play a pivotal role at the intersection of customer experience, digital innovation, and supply chain excellence. As Customer Service & Logistics Coordinator at Novartis, you will help keep our...

KSB is seeking a Customer Service Representative to join our industrial business team. You will act as the main interface between customers, sales, production, and partners to manage orders, ensure customer satisfaction, and support administrative and logistics operations.The role requires a customer-focused, solution-oriented mindset in an international,...

KSB is seeking a Customer Service Representative to join our industrial business team. You will act as the main interface between customers, sales, production, and partners to manage orders, ensure customer satisfaction, and support administrative and logistics operations.The role requires a customer-focused, solution-oriented mindset in an international,...