zero friction

We are looking for an experienced, fulltime Finance Manager / Controller to own finance at Zero Friction, end-to-end. You'll own reporting, budgeting, profitability and cash flow, and give leadership a clear picture of how the business is really doing, right down to the profitability of individual customers. We earn revenue through two different streams,...

We are looking for an experienced, fulltime Finance Manager / Controller to own finance at Zero Friction, end-to-end. You'll own reporting, budgeting, profitability and cash flow, and give leadership a clear picture of how the business is really doing, right down to the profitability of individual customers. We earn revenue through two different streams,...

Zero Friction in Belgium is seeking an experienced Finance Manager / Controller to own finance end-to-end. You will lead monthly close, budgeting, profitability analysis, and cash flow management, delivering a clear picture to leadership, down to individual customers.You will build forecasts with the CEO and department heads, explain variances, manage...

Zero Friction in Belgium is seeking an experienced Finance Manager / Controller to own finance end-to-end. You will lead monthly close, budgeting, profitability analysis, and cash flow management, delivering a clear picture to leadership, down to individual customers.You will build forecasts with the CEO and department heads, explain variances, manage...

Zero Friction is seeking a hands-on Team Lead to own two customer operation sides end-to-end across Belgium, the Netherlands, France and the UK. You’ll lead and coach a seven-person team in Client Services and Customer Success, ensuring fast, clear, and high-quality experiences for both end customers and business clients.In this role you’ll monitor...

We are looking for a Dutch-speaking Customer Success Manager who will be the dedicated point of contact for our Belgian and Dutch customers. You'll own the complete customer lifecycle: from structured onboarding and training to proactive account management and responsive support. This is a versatile, hands‑on role requiring native-level Dutch, fluent...

Zero Friction zoekt een tweetalige CSO Agent (Nederlands/Frans) als eerste aanspreekpunt voor klanten via telefoon en Zendesk, met focus op snelle, duidelijke antwoorden en zorgvuldige ticketafhandeling.Je beheert klantdata nauwgezet, werkt mee aan procesverbeteringen en combineert klantgerichte service met een gestructureerde, efficiënte aanpak in een...

Zero Friction is seeking a Dutch-speaking Customer Success Manager to own the full Belgian and Dutch customer journey, from onboarding and training to proactive account management and fast, high‑quality support. This hands‑on, data‑driven role thrives in our fast-growing SaaS scale-up.You will collaborate across Product, Sales and Engineering, monitor...

Zero Friction is seeking an Operations Specialist to own complex processes end-to-end for energy suppliers. You will manage onboarding, data validation, and ongoing cost allocation while producing clear monthly reports. You will act as the main client contact for major projects and ensure alignment across Product, CS, and Engineering.Hybrid work model and...

We are looking for a hands‑on Team Lead to own the two sides of our customer operation, end‑to‑end: The Client Services team (CSO), leading the team that handles end‑consumer contact on behalf of our clients in Belgium, the Netherlands and in France. The Customer Success team, supporting our SaaS customers who use our platform in Belgium, the...

Zero Friction runs on two power sources: our SaaS platform, which suppliers run themselves, and our CSO operations, where we run the processes within the platform for them. As a CSM CSO , you're the one doing that second kind of work mainly. We will be bringing the CS and CSO team into one organization and the combination of both SaaS and CSO is possible in...

Zero Friction in Gent zoekt een tweetalige Customer Service and Operations Agent die het eerste aanspreekpunt is voor klanten via telefoon en Zendesk. Je lost vragen snel op, beheert klantendata nauwkeurig en draagt bij aan verbeteringen van support-processen.Je combineert klantgerichtheid met een gestructureerde aanpak, werkt samen met het team en denkt mee...

We zijn op zoek naar een tweetalige (Nederlands/Frans) Customer Service and Operations (CSO) Agent die het eerste aanspreekpunt is voor onze klanten via telefonie en tickets. Je staat elke dag klaar om vragen snel en correct op te lossen, klantendata nauwkeurig te beheren en actief bij te dragen aan de verbetering van onze support-processen. Deze rol is...

Job descriptionWe zijn op zoek naar een tweetalige (Nederlands/Frans) Customer Service and Operations (CSO) Agent die het eerste aanspreekpunt is voor onze klanten via telefonie en tickets. Je staat elke dag klaar om vragen snel en correct op te lossen, klantendata nauwkeurig te beheren en actief bij te dragen aan de verbetering van onze support-processen....

Job descriptionZero Friction runs on two power sources: our SaaS platform, which suppliers run themselves, and our CSO operations, where we run the processes within the platform for them. As a CSM CSO , you're the one doing that second kind of work mainly. We will be bringing the CS and CSO team into one organization and the combination of both SaaS and CSO...

Qover is revolutionizing the insurance experience, making it simpler, more accessible, and truly customer-centric. We are on a transformative journey, shifting from a traditional project-led approach to a dynamic, product-led strategy. This means we are no longer just delivering features; we are relentlessly focused on understanding and solving our...

Who we are: We’re Qover, a leading insurtech scale-up that has raised $70 million. With an international team of 160+ colleagues based in Brussels, we help companies orchestrate digital embedded insurance experiences. Since Qover was founded in 2016, our co‑founders had a clear vision of the future of insurance: it must be simple, transparent and...

Who we are: We’re Qover, a leading insurtech scale-up that has raised $70 million. With an international team of 160+ colleagues based in Brussels, we help companies orchestrate digital embedded insurance experiences. Since Qover was founded in 2016, our co-founders had a clear vision of the future of insurance: it must be simple, transparent and...

DescriptionCurewiki operates a patient-initiated clinical research discovery platform live across Europe. We're vendor-cleared at top-tier pharma sponsors and CROs, active outbound engines are running, and our hospital footprint is expanding through technology partnerships anchored in EU interoperability initiatives. The commercial foundation exists. What it...

Who we are :    About Qover: We are Qover, a leading insurtech scale-up that has raised $100 million. With an international team of 160+ colleagues based in Brussels and beyond, we help companies orchestrate digital embedded insurance experiences — creating meaningful connections with their community and enabling their success. Since Qover was founded...