Technical Product Specialist

Il y a 3 mois


Ixelles, Belgique SMT Africa Temps plein

Official Distributor for Volvo Group (Volvo Construction, Equipement, Volvo Trucks, Volvo Bus & Volvo Penta), SMT Africa offers a wide range of products in more than twenty countries of North, West & Central Africa.

We operate an outstanding own sales and service network with operational agility and entrepreneurial spirit. Our team of mechanical and aftersales experts built, through the last 10 years, a service level quality that we are all proud of.

In order to strenghten our multiservices Aftersales department with additonal product knowledge, we are currently looking for a "Technical Product Specialist - Penta" for our office in Brussels.


  • Support our aftersales teams in Africa, according to SMT Africa and OEM standards ;
  • Support Parts, Sales and Warranty departments at HQ in Brussels ;
  • Opportunity to deliver trainings if you feel comfortable.

Support Aftersales teams

  • Provide support facing technical issues and escalate technical support requests to Volvo ;
  • Provide support for diagnostics (Replace, repair, update, manage accounts…) ;
  • Provide expertise locally on site to key customer as senior technician.

Support Parts, Sales and Warranty services at the HQ

  • Support Sales by providing any technical information. (including tooling, spare parts, services, technical issues and retrofit options) ;
  • Support Parts by identifying p/n when technical knowledge is requested ;
  • Provide support in warranty and campaign related questions.

Train Aftersales teams

  • Give input to identify needs for technical directors and technicians according to their capability ;
  • Being constantly trained and updated on our dedicated product ;
  • Train our team on site (Brussels & abroad).

  • Strong mechanical experience and background ;
  • Experience in Aftersales on Machines and/or Trucks ;
  • 10 years of experience in technical environments ;
  • Good knowledge of the Construction Equipment or Automotive sector is a must ;
  • Knowledge and experience of working in Africa and/or remote sites is a plus ;
  • You have excellent organization skills supported by a good technical/product knowledge ;
  • You are able to work as part of a team or independently ;
  • Good computer proficiency in Excel as well as Microsoft office ;
  • Language knowlegde (by order of importance): French / English ;
  • Ability to work with different cultures and travel in different environments ;
  • You're a pocketknife with mechanical expertise.

  • A salary in line with your experience and achievement as well as extra-legal benefits (group insurance, hospitalization insurance, luncheon vouchers, representation allowances, …) ;
  • A real opportunity to enhance your experience and develop your skills ;
  • A function with an international influence that combines autonomy and initiative ;
  • A framework with a human dimension and a dynamic corporate culture, voluntary and ambitious, where team spirit, customer satisfaction, flexibility and the quality of its services are recognized as its main values.

Français, Warranty, TeamSite, Expertise, Truck, SMT, Diagnostics, SMT, Product Knowledge, Camions, Mécanique, Linguistique, French language, Campaign, Construction, OEM, Recherche, Retrofit, Équipements, Training, MS Office Suite, Account Management, Sales, OEM, Communication, Aftersales, Technical support, Spare parts, Technical Product, Tooling, MS Excel, Aftersales, Service, MIS, Mechanical, Repairing, Machines, MS Office Suite, Vehicles, Organization Skills, Vente, Norme EN, MS Excel
  • Technical Product Specialist

    il y a 3 semaines


    Ixelles, Belgique SMT Africa Temps plein

    Distributeur officiel du groupe Volvo (Volvo Construction, Equipement, Volvo Trucks, Volvo Bus & Volvo Penta), SMT Africa propose une large gamme de produits dans plus de vingt pays d'Afrique du Nord, de l'Ouest et Centrale. Nous optimisons réseau de vente et de service en propre, avec une agilité opérationnelle et un esprit d'entreprise. Notre équipe...


  • Bruxelles Ixelles, Belgique Cohabs Temps plein

    **Who are we ?** Cohabs is an international coliving operator and investor based in Brussels, Belgium with offices in Paris, New York, Madrid, and Luxembourg. The company specializes in designing the best coliving experience, providing modern furnished homes with private bedrooms and shared living spaces. Cohabs opened their first house in Brussels with 15...

  • Automation Specialist

    Il y a 4 mois


    Ixelles, Belgique Volvo Cars Gent Temps plein

    Who are we?Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new...

  • Regulatory Affairs Specialist

    il y a 4 semaines


    Ixelles, Belgique Michael Page Temps plein

    Our client is a global market leader is the field of medical devices. Their EMEA HQ based in Brussels is looking to extend their team and sustain their growth within the Regulatory Affairs department. Job description As the successful Regulatory Affairs Specialist - Medtech, you will have the following responsibilities:Supports the organization to ensure...


  • Bruxelles Ixelles, Belgique Sauermann Group Temps plein

    For 45 years, the Sauermann Group has designed, manufactured and sold products and services dedicated to industrial and HVACR markets. The Group specifically focuses on the detection, measurement and control of indoor air quality (IAQ). For its HVAC Distribution Portfolio, in relation with Group Strategy and significant markets opportunities, Sauermann is...

  • Solution Architect

    Il y a 3 mois


    Bruxelles Ixelles, Belgique AmaniConsulting Temps plein

    **Nature of the tasks** - Develop robust, scalable and flexible solution architecture including: - Preparing architecture roadmaps - Delivering blueprints - Designing prototypes - Design proof of concepts - Deliver Solution High Level Designs - Assist with Solution Low Level Designs - Design, based on extensive ICT knowledge and experience, an effective...

  • Sopra Steria

    il y a 4 semaines


    Ixelles, Belgique Sopra Steria Temps plein

    Sopra Steria is actively looking for a Cyber Threat Intelligence Analyst in order to reinforce its Security workforce.A Cyber Threat Analyst is responsible for identifying, analyzing, and countering cyber threats to protect an organization's assets and data. Their key tasks include monitoring and analyzing threat landscapes, recommending mitigation...

  • CTI Analyst

    il y a 4 semaines


    Ixelles, Belgique Sopra Steria Temps plein

    Sopra Steria is actively looking for a Cyber Threat Intelligence Analyst in order to reinforce its Security workforce.   Your mission:   A Cyber Threat Analyst is responsible for identifying, analyzing, and countering cyber threats to protect an organization's assets and data. Their key tasks include monitoring and analyzing threat landscapes,...

  • Underwriter Manager

    Il y a 3 mois


    Bruxelles Ixelles, Belgique ARAG SE-BRANCH BELGIUM Temps plein

    **Function / Responsibilities** - The Underwriter protects the company’s book of business from bad risks - Underwriting demands also specific technical support in negotiating the defined, quotes, guidelines, terms and conditions with national brokers & accounts. A close interaction with the Sales Department is needed to develop the business in a profitable...

  • Program Manager

    Il y a 4 mois


    Bruxelles Ixelles, Belgique Médiane Benelux Temps plein

    What if you embarked on new technologies? A subsidiary of the ICE industrial group, Mediane Systeme is an innovative engineering company specializing in electronics, embedded systems and industrial IT. Médiane Système has built its identity on a high level of technical expertise by offering its customers support services through its R&D (DRD) and...


  • Bruxelles Ixelles, Belgique Agilos Temps plein

    We are seeking a dynamic and experienced Solution Sales Lead to join our Microsoft Competence Center. This role is pivotal in driving pre-sales activities, understanding customer requirements, and proposing tailored solutions leveraging Microsoft technologies.**Your challenges**: As a Solution Sales Lead, you will be the bridge between our sales team and...


  • Bruxelles Ixelles, Belgique Axis Temps plein

    We are seeking a Case Handler International Clients who will be responsible for managing relationships with multinational clients, coordinating international insurance programs, and ensuring that clients' needs are met. Our client is an international insurance company based in Brussels and specialising in corporate risks. **Description** - Act as the...


  • Ixelles, Belgique Page Personnel Belgium Temps plein

    A Digital Performance Marketeer drives online growth by optimizing campaigns across digital channels and analyzing data to improve key metrics like conversion rates and ROI.Client DetailsThis company is a leader in Belgium in the distribution of electronic, cultural, and household products. It combines a large network of physical stores with a strong online...

  • Senior Risk Specialist

    Il y a 4 mois


    Bruxelles Ixelles, Belgique Wise Temps plein

    **Company Description** Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money. As...

  • Helpdesk Specialist

    Il y a 3 mois


    Bruxelles Ixelles, Belgique Sciensano Temps plein

    Je versterkt de unit Healthdata.be en vervoegt het _Service & Support_-team. Je staat in voor de ondersteuning in het beheer van de zakelijke toepassingen, bedrijfssoftware, alsook de infrastructuur van het technische platform van healthdata.be. Je rapporteert aan de teamleider van _Service & Support_. Je takenpakket omvat (volgens het...

  • Customer Success Manager

    Il y a 3 mois


    Bruxelles Ixelles, Belgique Enaos Temps plein

    Enaos, a pioneering company in the funeral sector specializing in the development of digital services and products, is actively seeking a dynamic and passionate Customer Success Manager to join our team. You will play a crucial role in our expansion by establishing strong relationships with our sales managers and B2B clients in Belgium and...

  • Java Developer W/m

    Il y a 4 mois


    Bruxelles Ixelles, Belgique Médiane Système Temps plein

    What if you embarked on new technologies? A subsidiary of the ICE industrial group, Mediane Systeme is an innovative engineering company specializing in electronics, embedded systems and industrial IT. Médiane Système has built its identity on a high level of technical expertise by offering its customers support services through its R&D (DRD) and...


  • Ixelles, Belgique Pepperl+Fuchs NV Temps plein

    Werken bij Pepperl+Fuchs in Schoten biedt je ‘the best of both worlds’: werken in de lokale, informele sfeer van een hecht team (20 collega’s) voor een stabiel, innovatief en groot internationaal bedrijf.Pepperl+Fuchs staat bij klanten overal ter wereld bekend als een pionier en vernieuwer op het vlak van elektrische explosiebeveiliging en...

  • Sopra Steria

    Il y a 2 mois


    Ixelles, Belgique Sopra Steria Temps plein

    We are currently looking for a "Business Analyst"  to reinforce our team working on projects within the Public Sector.     Your mission   As Business Analyst you understand fast the objectives and the scope of the project, what the client has today and where he heads for. You gather the user requirements through different techniques (documentation,...


  • Bruxelles Ixelles, Belgique Wise Temps plein

    **Company Description** Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments. Wise is on a mission to make their life easier and save them money. As...