International Company
il y a 21 heures
Duties and responsibilities
Installation, configuration, and support of Microsoft Office 365 apps on various platforms
Serve as the first point of contact for staff seeking technical assistance (in-house/remotely)
Manage and secure all endpoints (desktops, laptops, Mobile devices) and systems to ensure compliance with organizational security guidelines
Perform Hardware and software installations, configurations, and updates as needed
Ensure accurate and timely resolution of all assigned issues; escalate bugs or unresolvable cases if necessary to the Head of IT
Maintain and update the IT inventory
Manage and configure Firewall settings to ensure robust network security
Implement and monitor IT security measures, including threat detection and response
Carry out any other task in line with the main purpose of the job
Requirements
Excellent customer service skills
Strong troubleshooting and critical thinking skills
Self-starter, uses an effective thought process/methodology to determine priorities, set goals, and create a plan for completing a project/task
Proven experience as a customer support role
Able to effectively operate in a multi-tasking environment
In-depth knowledge of Windows OS and Microsoft Cloud apps portfolio: O365, Intune, Azure, Exchange, SharePoint, Teams, Security and Compliance are a plus
Proficiency in EndPoint and Firewall management
Familiarity with IT security frameworks and best practices
Excellent written and verbal communication skills; proficiency in English
BSc/BA in IT, Computer Science, or relevant field
Relevant certifications are a plus
Offer
Full-time (37,5hrs/week), fixed-term contract of one year, renewable once
Offices located in Brussels city centre
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