International Company

il y a 2 semaines


Brussel, Belgique International Company Temps plein


Duties and responsibilities

Installation, configuration, and support of Microsoft Office 365 apps on various platforms

Serve as the first point of contact for staff seeking technical assistance (in-house/remotely)

Manage and secure all endpoints (desktops, laptops, Mobile devices) and systems to ensure compliance with organizational security guidelines

Perform Hardware and software installations, configurations, and updates as needed

Ensure accurate and timely resolution of all assigned issues; escalate bugs or unresolvable cases if necessary to the Head of IT

Maintain and update the IT inventory

Manage and configure Firewall settings to ensure robust network security

Implement and monitor IT security measures, including threat detection and response

Carry out any other task in line with the main purpose of the job

Requirements

Excellent customer service skills

Strong troubleshooting and critical thinking skills

Self-starter, uses an effective thought process/methodology to determine priorities, set goals, and create a plan for completing a project/task

Proven experience as a customer support role

Able to effectively operate in a multi-tasking environment

In-depth knowledge of Windows OS and Microsoft Cloud apps portfolio: O365, Intune, Azure, Exchange, SharePoint, Teams, Security and Compliance are a plus

Proficiency in EndPoint and Firewall management

Familiarity with IT security frameworks and best practices

Excellent written and verbal communication skills; proficiency in English

BSc/BA in IT, Computer Science, or relevant field

Relevant certifications are a plus

Offer

Full-time (37,5hrs/week), fixed-term contract of one year, renewable once

Offices located in Brussels city centre


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