Brainbridge - Support Engineer

il y a 5 jours


Brussels, Belgique Brainbridge Temps plein
Support Engineer Azure
Role
  • Incident and request management: Follow up and resolve incidents, information requests, and service requests within:
    • Security, Privacy, and Identity & Access Management (IAM) team
    • Infrastructure & DevOps team
    • Account management team (handling technical and administrative on- and offboarding of clients)
  • Change management: Implement and/or follow up on changes within the aforementioned teams.
  • Policy and procedure management: Draft (based on verbal input), monitor, and follow up on security & privacy policies, standards, procedures, and guidelines.
  • Collaboration and support:Collaborate with and provide support to stakeholders and company employees.

Technologies used
  • Microsoft Entra
    • Entra ID
    • Entra Domain Services
    • Privileged Identity Manager
    • Entra Identity Governance
  • Microsoft Azure
  • ITSM Tool
    • TOPdesk

Profile
  • Possession of one or more relevant Microsoft certifications: MS-500/AZ-500/SC-100/SC-300/SC-900, etc. Please upload certificates via a separate document.
  • Demonstrable knowledge of either dutch or french and a passive knowledge of the other national language. good knowledge of english. required level: able to independently draft procedures and professional emails

Company overview
The company develops and supports IT systems for the Belgian energy market (Central Market System, Pre-payment platform, etc.). Access to these systems and services must meet certain security and access management requirements.


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