Brainbridge - Support Engineer
il y a 5 jours
Role
- Incident and request management: Follow up and resolve incidents, information requests, and service requests within:
- Security, Privacy, and Identity & Access Management (IAM) team
- Infrastructure & DevOps team
- Account management team (handling technical and administrative on- and offboarding of clients)
- Change management: Implement and/or follow up on changes within the aforementioned teams.
- Policy and procedure management: Draft (based on verbal input), monitor, and follow up on security & privacy policies, standards, procedures, and guidelines.
- Collaboration and support:Collaborate with and provide support to stakeholders and company employees.
Technologies used
- Microsoft Entra
- Entra ID
- Entra Domain Services
- Privileged Identity Manager
- Entra Identity Governance
- Microsoft Azure
- ITSM Tool
- TOPdesk
Profile
- Possession of one or more relevant Microsoft certifications: MS-500/AZ-500/SC-100/SC-300/SC-900, etc. Please upload certificates via a separate document.
- Demonstrable knowledge of either dutch or french and a passive knowledge of the other national language. good knowledge of english. required level: able to independently draft procedures and professional emails
Company overview
The company develops and supports IT systems for the Belgian energy market (Central Market System, Pre-payment platform, etc.). Access to these systems and services must meet certain security and access management requirements.
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