Brainbridge - Support Engineer

il y a 14 heures


Brussels, Brussels, Belgique Brainbridge Temps plein

Support Engineer Azure RoleIncident and request management: Follow up and resolve incidents, information requests, and service requests within:Security, Privacy, and Identity & Access Management (IAM) teamInfrastructure & DevOps teamAccount management team (handling technical and administrative on- and offboarding of clients)Change management: Implement and/or follow up on changes within the aforementioned teams.Policy and procedure management: Draft (based on verbal input), monitor, and follow up on security & privacy policies, standards, procedures, and guidelines.Collaboration and support:Collaborate with and provide support to stakeholders and company employees. Technologies usedMicrosoft EntraEntra IDEntra Domain ServicesPrivileged Identity ManagerEntra Identity GovernanceMicrosoft AzureITSM ToolTOPdesk ProfilePossession of one or more relevant Microsoft certifications: MS-500/AZ-500/SC-100/SC-300/SC-900, etc. Please upload certificates via a separate document.Demonstrable knowledge of either dutch or french and a passive knowledge of the other national language. good knowledge of english. required level: able to independently draft procedures and professional emails Company overview The company develops and supports IT systems for the Belgian energy market (Central Market System, Pre-payment platform, etc.). Access to these systems and services must meet certain security and access management requirements.


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