VIP Account Manager
il y a 1 semaine
VIP Account Manager
Remote
Permanent or Full-time Contractor
Competitive package
About MBG Digital:
MBG Digital is the leading service provider for globally recognized online gaming operators. Our portfolio includes casino brands that offer cutting-edge gaming solutions that seamlessly integrate fiat and cryptocurrencies into a range of gamification functions.
MBG Digital is a proudly remote-first organisation, we've cultivated an environment where creativity flourishes, collaboration is core, and innovation knows no bounds.
We aspire to be a global leader, driving positive change and sustainable growth, while prioritizing secure entertainment-led player satisfaction and experience across our casino and sports betting business. Through cutting-edge technology, exceptional talent, and a culture of collaboration, we aim to deliver exceptional services that exceed expectations and empower our players to thrive in a rapidly evolving iGaming /Web3 world.
Job Description:
We are excited to be on the hunt for a talented and motivated individual to join our team as a VIP Account Manager. In this role, you will be responsible for managing high-value player accounts within your personal portfolio. You'll build strong relationships with VIPs, ensuring their experience is always top-notch by providing personalized attention, addressing their queries promptly, and keeping them informed about new features and promotions. Your role will be pivotal in retaining existing players, identifying potential VIPs, and fostering brand loyalty.
Responsibilities:
- Handle high-value player accounts within a personal portfolio.
- Cultivate personal relationships with VIPs, ensuring exceptional experiences.
- Serve as the first point of contact for VIP inquiries and issues.
- Identify and retain existing players through tailor-made rewards and bonuses.
- Report on portfolio activities and contribute to brand growth.
- Liaise with internal teams to address player requests and issues.
- Analyze player portfolio performance and identify new potential VIPs.
- Communicate special offers and promotions to VIPs.
- Stay updated on CRM/Community campaigns and industry trends.
- VIP Player Management Strategy: Understanding company objectives and the ability to craft custom, effective strategic plans to meet goals.
Requirements:
- Top-level customer service skills, including an analytical view and anticipation of the player's needs, in order to perform tailored and adequate follow-up on a continued basis.
- Min 3 years experience in iGaming VIP Account Management, preferably in web3 (crypto) casino and sportsbook operations.
- Fluent in English with excellent communication skills, both written and verbal.
- Basic understanding of crypto tokens.
- Strong data analysis skills are essential for this role.
What's in it for me?
- A global and dynamic work environment, working with some of the best Casino talent in the world.
- A company full of personal growth opportunities, where you'll be trusted to work autonomously, in a down-to-earth and collaborative, non-corporate style atmosphere.
- A choice of work locations. We are a remote-first company with colleagues all over the world and a head office in Cyprus. The choice is yours
- Flexible working. We're all human, and life throws challenges in all shapes and sizes. Understanding, flexibility, and trust in where, when, and how we work to make MBG stand out from the crowd.
- Rest and recharge with plenty of time off throughout the year.
- A competitive compensation package, reviewed regularly.
Equal Opportunities
MBG is an equal opportunity employer welcoming applicants from all backgrounds.
#J-18808-Ljbffr-
VIP Account Manager
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Michael Page Temps pleinThe client is looking for a VIP Account Manager to join his team in Brussels.This company is a global leader in sports betting, gaming, and interactive entertainment. With a diverse portfolio of well-known brands, it operates both online and through retail betting locations. Known for its commitment to responsible gaming and constant innovation, the company...
-
VIP Account Manager
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique TN Belgium Temps pleinWe are seeking a dynamic and customer-focused VIP Account Manager to join our team in the gaming sector. In this role, you will be responsible for building, nurturing, and retaining relationships with our top-tier players, delivering personalized experiences, and ensuring the highest level of satisfaction. You will serve as the main point of contact for our...
-
VIP Account Manager
il y a 6 heures
Bruxelles, Région de Bruxelles, Belgique Michael Page Temps pleinThis company is a global leader in sports betting, gaming, and interactive entertainment. With a diverse portfolio of well-known brands, it operates both online and through retail betting locations. Known for its commitment to responsible gaming and constant innovation, the company leverages advanced technology to create engaging and safe player experiences....
-
VIP Account Manager
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Michael Page International (Belgium) Temps pleinAbout Our ClientThis company is a global leader in sports betting, gaming, and interactive entertainment. With a diverse portfolio of well-known brands, it operates both online and through retail betting locations. Known for its commitment to responsible gaming and constant innovation, the company leverages advanced technology to create engaging and safe...
-
VIP Client Relationship Manager
il y a 3 heures
Bruxelles, Région de Bruxelles, Belgique Michael Page Temps pleinWe are seeking a dynamic and customer-focused VIP Account Manager to join our team in the gaming sector.Key Responsibilities:Build and Maintain Relationships: Act as the dedicated account manager for VIP players, understanding their preferences, engagement patterns, and needs.Personalized Communication: Deliver tailored communications, exclusive offers, and...
-
Exec/VIP Support Officer
il y a 7 jours
Bruxelles, Région de Bruxelles, Belgique Axiom Technologies Temps pleinAxiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at . VIP 2nd Line IT Technical Support Engineer (Executive & Director Level Support/Win10/O365/VOIP/AV) is urgently required by our Global IT Services Company for an initial 6 months rolling...
-
IT - VIP Support Lead (Belgium/Portugal)
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Solvay Temps pleinSyensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet's beauty for the...
-
Account Manager
il y a 1 semaine
Bruxelles, Région de Bruxelles, Belgique Michael Page International (Belgium) Temps pleinHealthcare - Lifesciences - Medical Devices - MedTechSales - Hunting - Farming - Field Sales - Account Management - BelgiumAbout Our ClientOur client is a key player in the Medical Devices industry. As an international company having an entity in Belgium, they are dedicated to providing top-quality services that meet the highest standards of the MedTech...
-
Manager Accounts/ Sr. Manager Accounts
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Tax Destination Temps pleinJob Description:Position: Manager Accounts/ Sr. Manager AccountsCompany: Manufacturing/Recycling MNC (Operations in India and Belgium)Qualification: CAExperience: 4.5+ yearsLocation: Navi MumbaiBudget: Up to 20 LPAA Manufacturing/Recycling MNC with operations in India and Belgium seeks a Manager Accounts/Sr. Manager Accounts for their Navi Mumbai location....
-
Account Manager
il y a 7 jours
Bruxelles, Région de Bruxelles, Belgique Adyen Temps pleinThis is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the...
-
Manager-Account Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Dome Eventhall Temps pleinAccount Manager – Venue Events (Brussels) We are looking for a highly organized, proactive, and commercially driven Account Manager to join our team and contribute to the success of an exceptional venue in Brussels. Be the go-to person for clients: manage inquiries, follow up on venue visits, and provide detailed information about our services. Prepare...
-
Account Manager
il y a 1 semaine
Bruxelles, Région de Bruxelles, Belgique Zenith Graphics Temps pleinBe among the first 25 applicants.Direct message the job poster from Zenith Graphics.Job Title: Strategic Account Executive - Belgium / LuxembourgAbout UsZenith Graphics specializes in Recruitment Strategy & Advice, Executive Search & Selection, Management Training, and Candidates Coaching in Belgium & the UK.Role OverviewThis role involves managing strategic...
-
Account Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Jobs Temps pleinjobs.lu is a leading online job board in Luxembourg, dedicated to connecting job seekers with their ideal employment opportunities. As a major player in the Luxembourgish job market, we have a key role in facilitating millions of job placements across various sectors and industries. We are proud to be part of The Stepstone Group, a global expert in job-tech...
-
Key Account Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Lancer Worldwide Temps pleinSummary/Objective The Key Account Manager is responsible for developing and executing strategic sales plans, meeting sales and profitability targets, and ensuring seamless coordination across internal teams to exceed customer expectations. The Key Account Manager will lead business reviews, manage reporting requirements, align sales forecasts with...
-
Account Manager
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Tech21 Ltd Temps pleinJOB ROLE:Must have experience working in wireless sector (mobile/accessories)This position will involve ownership of the Benelux mobile operators, retail and B2B accounts for Tech21/Speck/Quikcell. The main objective of the role will be to open, manage, nurture, and grow the sales revenue and market share of Tech21/Speck/Quikcell products.The role will drive...
-
Manager-Account Manager
il y a 1 semaine
Bruxelles, Région de Bruxelles, Belgique Orac Temps pleinAccount Manager Wallonia - Luxembourg With an eye for interior design... or two We are a family-owned Belgian company that has been a leader in architectural elements for walls for over 50 years. From our headquarters in Ostend, our innovative products are available across Europe, from Paris to Köln, London, Barcelona, Slovakia, Lecco, and beyond. Our...
-
Key Account Manager
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Pietercil Delby's nv Temps pleinKey Account Manager - Ontbijt, Suiker alternatieven en Warme drankenKey Account Manager met een neus voor commerciële opportuniteiten en stevige portie analytische skills gezochtWij zoeken een Key Account Manager voor de top 3 klanten in Belgische retail.Categorie: Ontbijt (Yoplait, Weetabix, Krisprolls), Suiker alternatieven (Canderel & Pure Via) en Warme...
-
Key Account Manager
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Michael Page International (Belgium) Temps pleinKey Account Manager - KAM - Healthcare - Lifesciences - PharmaAbout Our ClientOur client is an international company manufacturing and distributing pharmaceutical products. They are committed to research and development to propose products fitting with various pathology and conditions.In order to sustain their growth, they are currently looking for a Key...
-
Account Manager
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique MotorK Temps pleinMotorK Brussels, Brussels Region, BelgiumAccount ManagerMotorK is het leidende technologiebedrijf voor verkoop en marketing in Europa, gespecialiseerd in de autobezorgsector. Bij MotorK is onze missie om fabrikanten en dealers in staat te stellen meer te verkopen met innovatieve, cloudgebaseerde producten en diensten, en zo de beste digitale klantbeleving te...
-
Account Manager
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Jobs Temps pleinjobs.lu is a leading online job board in Luxembourg, dedicated to connecting job seekers with their ideal employment opportunities. As a major player in the Luxembourgish job market, we have a key role in facilitating millions of job placements across various sectors and industries. We are proud to be part of The Stepstone Group, a global expert in...
