Field Service Manager
il y a 4 semaines
Job Title: Field Service Manager Rate: Competitive in line with skills / experienceType: Permanent My client a global organization currently seek an experienced Field Service Manager to lead and manage field service operations across Belgium. This is a key leadership role focused on driving excellence in service delivery, ensuring customer satisfaction, and aligning field service activities with strategic business goals. You will lead a team of skilled field service technicians while working cross-functionally to maintain and elevate service quality standards.Key Responsibilities:Leadership & Team ManagementLead, mentor, and develop a team of field service technicians to achieve performance objectives.Foster a culture of continuous improvement, high performance, and customer-centricity.Oversee recruitment, training, and professional development initiatives.Implement Daily Management and Problem Solving practices as part of ongoing LEAN transformation efforts.Service Delivery & Customer SatisfactionEnsure efficient delivery of field services, including installation, maintenance, troubleshooting, and repairs.Develop strategies to improve response times, service quality, and customer satisfaction.Resolve complex customer issues promptly and maintain high standards of service delivery.Operational ExcellenceManage the field service budget and allocate resources efficiently.Optimize field service processes to enhance productivity and reduce costs.Collaborate with product management, sales, and support teams to ensure smooth execution of service contracts.Strategic Planning & ReportingDevelop and execute strategies to drive growth and performance of field service operations.Analyze performance data and provide actionable insights to senior management.Stay informed on emerging trends and technologies to maintain competitive service offerings.Compliance & Quality AssuranceEnsure compliance with industry regulations, safety standards, and company policies.Maintain high standards of quality control across all service activities.Qualifications & Experience:Bachelor's degree in Engineering, Business Administration, or related field (Master's preferred).Minimum 5 years of experience in field service management, leading technical teams.Strong understanding of technical service delivery, preferably in healthcare, life sciences, or related industries.Proven experience in managing complex service operations, customer relations, and cross-functional collaboration.Exceptional leadership, communication, problem-solving, and interpersonal skills.Experience managing budgets, timelines, and operational goals.Proficiency with service management software and tools.Willingness to travel as needed to oversee field operations.Interested? Apply now for immediate consideration or contact Michael Owusu-Ansah on +44 203 928 6631 – mowusu-ansah@planet-pharma.co.uk We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age. Planet Pharma is an Employment Business providing Global Staffing services.
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Odyssee Field Service: Customer On-boarding Manager
il y a 2 semaines
Brussels, Belgique Odyssee Field Service Temps plein**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You take...
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Odyssee Field Service: Customer On-boarding Manager
il y a 2 semaines
Brussels, Belgique Odyssee Field Service Temps plein**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You take...
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Business Transformation Consultant
il y a 3 semaines
Brussels, Belgique Field Service in Motion Temps plein(clients in Belgium & in Europe) | Hybrid (remote and on-site) | 8 to 10 years of experience | French and English speaking) | FreelanceWe are a fast-growing consulting company.Our expertise lies in supporting Field Services Operations through consulting in digital transformation.In short, we help transform traditional operations into a smart,...
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Business Transformation Consultant
il y a 3 semaines
Brussels, Belgique Field Service in Motion Temps plein(clients in Belgium & in Europe) | Hybrid (remote and on-site) | 8 to 10 years of experience | French and English speaking) | FreelanceWe are a fast-growing consulting company.Our expertise lies in supporting Field Services Operations through consulting in digital transformation.In short, we help transform traditional operations into a smart,...
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Project Manager
il y a 2 semaines
Brussels, Belgique Odyssee Field Service Temps plein**WHO is Odyssee Field Service** We are a fast growing SAAS company. Founded in 2008 by a dynamic Odyssee team with big dreams, Odyssee Field Service quickly became a premium cloud based field service management solution. Our software platform is a 360° field service management solution that offers companies one central hub where they can create, plan,...
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Digital Marketing Manager
il y a 1 semaine
Brussels, Belgique Odyssee Field Service Temps pleinDive into a world of innovation with our flourishing SaaS company, Odyssee Field Service. We're currently scouting for a visionary Digital Marketing Manager to lead our online efforts and fuel our global growth. You'll shape our digital narrative, bringing our SaaS products and services to life, touching lives across continents. **The Impact You Will...
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Digital Marketing Manager
il y a 2 semaines
Brussels, Belgique Odyssee Field Service Temps pleinWe are seeking a highly skilled and motivated Digital Marketing Manager to join our SaaS (Software as a Service) company. As a Digital Marketing Manager, you will be responsible for developing and executing effective digital marketing strategies to drive brand awareness, lead generation, and customer acquisition. You will play a key role in promoting our...
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Field Service Manager
il y a 4 jours
Brussels, Belgique Planet Pharma Temps pleinJob Title: Field Service ManagerType: Permanent Rate: Competitive, based on skills and experienceA global Pharma company is seeking an experienced Field Service Manager to oversee and elevate field service operations across Belgium. This key leadership role is responsible for driving service excellence, ensuring customer satisfaction, and aligning field...
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Field Service Manager
il y a 6 jours
Brussels, Belgique Planet Pharma Temps pleinField Service Manager – BelgiumWe are seeking an experienced Field Service Manager to lead operations across Belgium. This leadership role is responsible for driving service excellence, ensuring customer satisfaction, and aligning field activities with company objectives.Key ResponsibilitiesLead, mentor, and develop a team of field service...
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General Manager
il y a 2 semaines
Brussels, Belgique Field Temps pleinJob Description - General Manager - Field Belgium A bit about Field: To reach Net Zero, we need to solve big challenges - like how to store energy, solve grid intermittency, and heat our homes without fossil fuels. And, if we’re going to prevent climate catastrophe, we need to do this now. Field will fund, build and run the renewable infrastructure we...
