Odyssee Field Service: Customer On-boarding Manager
il y a 1 semaine
**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You take care of the details from the on-boarding stage on, and help the customers implement the Odyssee Field Service solution and get the most benefit out of it. This is a dynamic role, capable of building trusted relationships with the customers and voicing their requests inside the Odyssee Field Service teams. You speak Dutch, English and French. **Your TASKS**: "**Get new customers up & running on Odyssee Field Service"** - You help new customers implementing the Odyssee Field Service solution inside their company, by advising them the best possible set-up corresponding to their current processes and needs. - You advice existing customers on how to get more out of Odyssee Field Service and continue to grow; - You now and then give support and advice to the sales team to help them convert a customer, by showing these potential customers the added value of Odyssee Field Service for their business; - You will help maintain the Odyssee Field Service knowledge base - You’ll listen to customers to ensure that their voices are being heard in the product development decisions Odyssee Field Service makes **WHY we want YOU**: - ** You have an analytical mindset and can explain things clearly in Dutch and English. French is a +**: - You are a good listener and always looking how the software can best serve the processes of the customer - You say what you do and do what you say.You communicate fluidly and are well organized - You can make a customer smile, even from behind a phone and computer - You are a true team player, excited about working in an agile team. Asking for help when necessary is not a problem for you. - You have at least a bachelor degree - Experience or having worked in a Field Service company is an asset **WHAT can we offer you**: - A cool and relaxing work environment with a Scale-up mentality - A unique culture where we are all part of one mission and each person’s input matters - The possibility to grow within the company and to create a career path - A competitive salary and advantages - We value opportunities for growth and skill development - And last but not least, a good work-life balance with a mix of working from the home office, from our office in the center of Brussels, just 500 meters from the South station and on-site at the customer. **WHO is Odyssee Field Service** We are a fast growing SAAS company. Founded in 2008 by a dynamic Odyssee team with big dreams, Odyssee Field Service quickly joined the TOP 50 major leagues of SaaS - field service management solutions. Our software platform is a 360° field service management solution that offers companies one central hub where they can create, plan, execute and monitor after-sales service orders in real-time, helping them resolve any field service inefficiencies and increase service excellence. It’s all about optimizing the field service potential of every service company. As of today, Odyssee Field Service has grown from that Odyssee startup into a diverse and international Scale-up with customers in Europe and the USA. **Workplace** Brussels - Belgium, 500 meters from the South station (Bruxelles Midi).
-
Project Manager
il y a 1 semaine
Brussels, Belgique Odyssee Field Service Temps plein**WHO is Odyssee Field Service** We are a fast growing SAAS company. Founded in 2008 by a dynamic Odyssee team with big dreams, Odyssee Field Service quickly became a premium cloud based field service management solution. Our software platform is a 360° field service management solution that offers companies one central hub where they can create, plan,...
-
Digital Marketing Manager
il y a 1 jour
Brussels, Belgique Odyssee Field Service Temps pleinDive into a world of innovation with our flourishing SaaS company, Odyssee Field Service. We're currently scouting for a visionary Digital Marketing Manager to lead our online efforts and fuel our global growth. You'll shape our digital narrative, bringing our SaaS products and services to life, touching lives across continents. **The Impact You Will...
-
Field Service Coordinator
il y a 3 semaines
Brussels, Belgique Cutera International Temps pleinPosition SummaryAs a Field Service Coordinator for the EMEA / EU field service team and Cutera customers, you will serve as a crucial link between our field service engineers, customers, and internal teams in EMEA and HQ.In this multifaceted role, you will coordinate field service engineers in Europe and work closely with Service Manager, Customer Service...
-
Project Manager
il y a 3 semaines
Brussels, Belgique Field Service in Motion Temps pleinProject Manager | Hybrid (remote and on-site - Liège) | Starting January 19 | French and English speaking | FreelanceWe are a fast-growing consulting company.Our expertise lies in supporting Field Services Operations through consulting in digital transformation.In short, we help transform traditional operations into smart, customer-centric,...
-
Sales Executive for Brussels Hybrid Job
il y a 1 semaine
Brussels, Belgique Odyssee Field Service Temps plein**Over de job**: Bij Wello Solutions zijn we op zoek naar een Sales Executive om onze sales een boost te geven. Ben jij klaar om de wereld te veroveren? **Belangrijkste verantwoordelijkheden**: - Je wordt opgeleid tot expert in onze toonaangevende SaaS-software en fieldmanagementprocessen om zo onze software te kunnen verkopen bij nationale en...
-
Field Service Engineer
il y a 4 semaines
Brussels, Belgique XRF Scientific Temps pleinField Service Engineer – Analytical InstrumentationBrussels, BelgiumWe are looking for a motivated Field Service Engineer to join our Service & Support team at our Technical Center in Brussels.To support the continued growth of our activities, we are seeking a Service Engineer (m/f) to provide customer support for our Sample Preparation and analytical...
-
Field Services Engineer
il y a 2 semaines
Brussels, Belgique Tangent International Temps pleinTangent International are urgently looking for a number of Field Service Engineers (PV/BESS/DC/EV Charging) to work a 3 month rolling contracts based in Belgium. (On-site at client facilities)Main Responsibilities: Lead field technical operations to ensure compliance with Service Level Agreements (SLAs) for PV, Battery Energy Storage Systems (BESS), Data...
-
Field Services Engineer
il y a 2 semaines
Brussels, Belgique Tangent International Temps pleinTangent International are urgently looking for a number of Field Service Engineers (PV/BESS/DC/EV Charging) to work a 3 month rolling contracts based in Belgium. (On-site at client facilities)Main Responsibilities: Lead field technical operations to ensure compliance with Service Level Agreements (SLAs) for PV, Battery Energy Storage Systems (BESS), Data...
-
Industrial Field Service Mechanic
il y a 1 semaine
Brussels, Belgique Krones SA (France - Belgium - Luxembourg) Temps pleinKrones FBL (France, Belgium, Luxembourg) is a subsidiary of the Krones Group (www.krones.com), founded in Germany and now a leading international player in the manufacture, sales and service of machines – and even complete production lines – for the beverage and liquid food industries worldwide.The Krones Group employs more than 20,000 people globally....
-
Industrial Field Service Mechanic
il y a 1 semaine
Brussels, Belgique Krones SA (France - Belgium - Luxembourg) Temps pleinKrones FBL (France, Belgium, Luxembourg) is a subsidiary of the Krones Group (www.krones.com), founded in Germany and now a leading international player in the manufacture, sales and service of machines – and even complete production lines – for the beverage and liquid food industries worldwide.The Krones Group employs more than 20,000 people globally....
