Relationship Development Manager Germany

il y a 2 semaines

Bruxelles, Région de Bruxelles, Belgique EPI Company Temps plein

Be part of a movement to change the way Europe pays

In today's digital world, payments often still feel outdated: random delays and confusing rules make it harder than it should be to pay and get paid. The European Payments Initiative (EPI) is here to change all that, forever.

With Wero, our digital wallet, we make sending and receiving money simple, seamless and secure across France, Belgium and Germany, with more countries and omnichannel solutions coming soon. Supported by 14 major banks and the two largest European acquirers, EPI is building a new, proudly European payment system: easy, instant and transparent, all for the greater good.

What's in it for you

Reporting to the Country Relationship Lead for Germany, you are supporting EPI's engagement with a portfolio of members and contributing to business development activities in the German, Belgian and Luxembourg markets. In close relation with EPI members, you structure the relationship (community and bilateral meetings) to ensure regular follow-up, both on consumer and acceptance sides. You also support acquiring new EPI members to complete the market coverage of EPI.

About the team

You'll join a team of four talented relationship leads and business developers based in Germany, France, Belgium, and the Netherlands. You will report to our Country Relationship Manager, who manages the German market and has an impressive track record in the payment industry in the DACH region.

Your impact

Develop a strong business relationship with EPI members in your market:

  • Manage a strong relationship with a portfolio of members, acting as the day-to-day interface, and defend EPI interests towards EPI members
  • Promote the development of these members' EPI payment volumes by identifying and creating new business opportunities (cross-selling/upselling)
  • Train teams of EPI members on Wero products and services at all levels of the organization
  • Understand needs, business impact, and the potential for offering new services and solutions to grow the business
  • Engage members to commit to EPI's ambitions

Support the acquisition of new members:

  • Identify opportunities to complete the EPI member base, both on the consumer and acceptance sides
  • Drive prospective activities with identified targets: pitch the interest of joining EPI, share and explain documentation, engage in the contractual phase, answer questions, and solve issues
  • Support and coordinate the end-to-end onboarding process of new members, in close coordination with all relevant EPI departments

Promote Wero towards the ecosystem at all kinds of events and conferences:

  • Elaborate relevant sales material together with the Marketing department
  • Ensure a strong presence of EPI at relevant industry events, either directly or through members

If you had joined us last month, here's what you could have done

  • Been part of the launch of the P2P in Germany

To succeed, you should meet at least 70% of these requirements

  • 5+ years of experience within the payments industry
  • Understanding of the Payment Transaction Flow (Issuing/Acquiring) and in-depth market knowledge of the relevant markets
  • Fluent in English + German (CEFR C1 or C2) is mandatory; French or Dutch or any additional European languages is a plus
  • Proven experience in influencing, selling, and negotiation skills within the financial industry
  • Strong customer-oriented mindset, with a focus on farming (70%) and hunting (30%)
  • Excellent teamwork, interpersonal, and relationship-building skills, with the ability to lead
  • Strong presentation, account management, and networking skills
  • Ability to deliver high-quality work and track KPIs effectively

What you'll need to work with comfortably:

  • Experienced in an Agile way of working
  • Familiarity with our office tool stack: Windows or Mac, Office 365, Slack, Atlassian Jira & Confluence, Miro, etc
  • Ability to work remotely with frequent physical meetings with members

If this looks like you, the recruitment steps are:

  1. A first call with one of our recruiters
  2. An interview with our Country Relationship Lead
  3. A final interview with our Chief of New Market and Strategy
  4. Hopefully, an offer you can't refuse

Turn back if …

  • You are not fluent in German
  • You're looking for a role with clearly defined headcount in a highly structured company
  • You're not open to travel to meet our members and partners
  • If you are using your smartphone only for making phone calls

Otherwise apply

Our commitment to equal employment opportunities

EPI offers the same job opportunities to all, without distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age. EPI promotes the development of an inclusive work environment that mirrors the diversity of the clients our product is serving.

#J-18808-Ljbffr

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