Service Delivery Manager Connectable Premises
il y a 2 jours
Service Delivery Manager Connectable Premises - Wyre (Joint Venture Telenet x Fluvius) Join to apply for the Service Delivery Manager Connectable Premises - Wyre (Joint Venture Telenet x Fluvius) role at Wyre Job Description Welcome to Wyre, a brand-new infrastructure company in the market with the mission of successfully rolling out the network of the future. Wyre made its debut on July 1, 2023, and was born from a powerful collaboration between Telenet and Fluvius. At Wyre, we aim to create an inclusive environment where everyone feels welcome, regardless of background, gender, ethnicity, or any disabilities. Our corporate values – ’Be Ambitious, Be Brave, Be Real & Be One’ – guide us in achieving our goals and strengthening our culture. Since personal growth is actively encouraged, we are ready to support you in reaching your full potential through internal career opportunities and a wide range of learning opportunities. Working in the Fiber to the Home Build team The FttH Build team owns the end‑to‑end delivery of Connectable Premises, covering planning, forecasting, network design, partner allocation, construction, delivery within budget and time, and relationship management with municipalities. Your role as SDM Connectable Premises (CP) As Service Delivery Manager, you ensure qualitative & safe delivery of CP in tools & in the field within budget to assure our delivery KPI’s and operational acceptance by the Wyre Operations teams and indirectly our wholesale customers. Your Responsibilities Build Quality Standards & Controls: define and uphold quality requirements and processes needed to ensure all FTTH build activities result in a qualitative network asset. Quality Checks & Acceptance Testing: inspect, test and document reviews to verify that the constructed assets meet required specifications before handing them over to Operations. Defect Identification & Resolution: detect build‑phase issues and ensure corrective actions are taken by build partners, ensuring the asset is complete and defect‑free at handover. Process & Contractor Improvement: drive improvements in build methods and partner performance by defining and implementing process and tooling gap resolutions to increase qualitative deliveries. Our Ideal Candidate Strong understanding of the FttH build processes and ability to translate them towards specific user groups. Insight into the concept of how to ensure quality in practice. Strong skills in building and maintaining inter‑team and partner relationships, directly or via suppliers & partners. Strong problem‑solving skills to resolve quality issues proactively and efficiently based on performance reports, user feedback and personal knowledge. Effective communicator capable of conveying operational information to technical and non‑technical stakeholders. Fluent in Dutch and English. What We Offer Full investment in your development and an optimized work environment that suits your needs, allowing you to grow while maintaining work‑life balance. Full autonomy to further develop expertise, with internal mobility opportunities, extensive learning possibilities and the option to explore different paths over time. A passionate team of colleagues. A competitive gross monthly salary based on experience, complemented by numerous fringe benefits. Job Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Project Management and Information Technology Industries: Telecommunications #J-18808-Ljbffr
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Service Delivery Manager
il y a 2 jours
Antwerp, Belgique WhatJobs Temps pleinOverview When the customer is satisfied and all team members are focused and aligned—that’s when you’re at your best. As a Service Delivery Manager, you’re the go-to person to keep everything on track . The right quality, the right budget, the right time. If you’re always proactively looking for new ways to improve the client’s experience and...
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Service Delivery Manager
il y a 2 jours
Antwerp, Belgique WhatJobs Temps pleinService Delivery Manager - Wyre (Joint Venture Telenet - Fluvius) Welkom bij Wyre, een gloednieuw infrastructuurbedrijf op de markt met als missie het succesvol uitrollen van het netwerk van de toekomst. Wyre heeft haar intrede gemaakt op 1 juli 2023 en is ontstaan uit een krachtige samenwerking tussen twee toonaangevende bedrijven: Telenet en Fluvius. Bij...
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Service Delivery Manager
il y a 2 jours
Antwerp, Belgique WhatJobs Temps pleinService Delivery Manager - Wyre (Joint Venture Telenet x Fluvius) Job Description Welcome to Wyre, a brand‑new infrastructure company that aims to roll out the network of the future. Born on July 1, 2023, Wyre is the result of a powerful collaboration between Telenet and Fluvius. Our mission is to create an inclusive environment where everyone feels...
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Job | SAP Service delivery manager | Hybride Mechelen
il y a 2 jours
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Service Coordinator
il y a 2 semaines
Antwerp, Belgique Securitas Technology Belgium Temps pleinPurpose of the role The Service Coordinator is responsible for ensuring the proper execution of service agreements with our key customers. Acting as the link between internal teams and client expectations, you make sure that agreed service levels (SLAs) are met and continuously improved. While not a customer-facing role, the Service Coordinator serves as the...
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Service Coordinator
il y a 2 semaines
Antwerp, Belgique Securitas Technology Belgium Temps pleinPurpose of the roleThe Service Coordinator is responsible for ensuring the proper execution of service agreements with our key customers. Acting as the link between internal teams and client expectations, you make sure that agreed service levels (SLAs) are met and continuously improved.While not a customer-facing role, the Service Coordinator serves as the...
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Service Coordinator
il y a 2 semaines
Antwerp, Belgique Securitas Technology Belgium Temps pleinPurpose of the roleThe Service Coordinator is responsible for ensuring the proper execution of service agreements with our key customers. Acting as the link between internal teams and client expectations, you make sure that agreed service levels (SLAs) are met and continuously improved.While not a customer-facing role, the Service Coordinator serves as the...
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Service Coordinator
il y a 2 semaines
Antwerp, Belgique Securitas Technology Belgium Temps pleinPurpose of the roleThe Service Coordinator is responsible for ensuring the proper execution of service agreements with our key customers. Acting as the link between internal teams and client expectations, you make sure that agreed service levels (SLAs) are met and continuously improved.While not a customer-facing role, the Service Coordinator serves as the...
