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Information Technology Support Engineer
il y a 8 heures
IT Support Engineer We are looking for a proactive IT Support Technician to join our team and provide technical support for internal users across multiple countries, including Belgium, Spain, the US, Singapore, Malaysia, and Dubai. This role combines hands-on hardware support with software troubleshooting and requires excellent customer service skills.Key ResponsibilitiesInstall, configure, and support PCs, laptops, printers, mobile devices, and tablets for internal customersDiagnose and resolve hardware, software, and infrastructure issues quickly to minimize downtimeProvide support via email, phone, Teams, and onsite when necessaryFollow standard help desk procedures and liaise with external suppliers when requiredRequired Skills & CompetenciesStrong interest in PC hardware and peripheralsSolid knowledge of Windows 11, Microsoft Teams, M365, and other basic IT applicationsExcellent oral and written communication skills in English (Dutch/French a plus)Fast learner with strong problem analysis and troubleshooting skillsCustomer-focused and able to work under pressureFlexible working hours and willingness for occasional short-term assignments abroadWhy Join Us?Opportunity to work with internal customers across multiple countriesHands-on experience with diverse IT hardware and softwareDynamic and supportive environment with opportunities for professional growth
