Account Manager
il y a 3 semaines
Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1993, the group is present in 23 countries across Europe, North America, and Asia, with over 1,800 employees supported by a network of over 20,000 linguists around the world.
At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed. Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you) to support our mission to drive growth and innovation across some of the world's leading brands.
Role:
- Maintains and develops the client relationship to influence the need and use of the company's services.
- Develops the client portfolio by upselling & cross-selling new services and reaches out to new contacts in existing client organizations.
- Develops and follows an action plan intended to increase the volume of business (new contacts, new departments, new services).
- Uses the company's sales tools to develop customer information and account mapping. Uses the tools for opportunity pipeline growth.
- Participates in internal sales meetings or marketing events as needed.
- Shares customer problems/concerns with all appropriate services for qualitative resolution.
- Achieves monthly KPI targets set by the group.
- Discusses with the Head of Account Management on the opportunity to mobilize different resources (central or local teams) to win opportunities.
- Reports to Head of Account Management on KPI activities and opportunities pipeline.
Requirements:
- 2-3 years of sales experience preferably gained in B2B, with a history of overachieving targets.
- Previous experience in the LSP (language service provider) sector.
- Fluent in Dutch and English with a good level of French (optional).
- Great commercial acumen with a growth mindset.
- Strong communication and negotiation skills.
- Organizational sensitivity.
- Persistent with a positive attitude.
- Confidence in selling to senior executives.
- Ambition to be number 1 in your markets.
We offer a remuneration consistent with the market. We propose flexible working with 3 days at the office and 2 days remote, along with additional benefits such as:
- Christmas Gift
- Meal Vouchers of €7.80/day
- In-House Training
- Eco Vouchers
- Company Events
Acolad is committed to creating a diverse and equitable workforce. We believe that diversity, equity, and inclusion in all its forms—gender, age, disability, marital status, ethnic or social origin, religion, belief, or sexual orientation—enrich the workplace. It opens opportunities for individuals to express their talents, both individually and collectively, and strengthens our ability to adapt to a changing world. As an equal opportunity employer, we welcome and consider applications from all qualified candidates, regardless of their backgrounds.
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